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Sales Administrator
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GigaTech Products
Irvine, CA (In Person)
$64,000 Salary, Full-Time
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Job Description
Sales Administrator GigaTech Products Irvine, CA Job Details Full-time $60,000 - $68,000 a year 2 hours ago Benefits Health savings account 401(k) Qualifications Customer communication Teamwork Microsoft Outlook Sales order data entry Sales administration Research Managing clients in a customer support role Attention to detail Data entry Full Job Description GigaTech Products is looking for a detail-oriented Sales Administrator to support our sales team with order entry, quote preparation, customer communication, account updates, and sales operations support. This is an important support role that requires strong accuracy, responsiveness, organization, and comfort working across multiple systems. The ideal candidate is someone who can process information carefully, communicate professionally, manage multiple priorities, and help keep sales activity moving efficiently. This is not a sales commission role . It is a sales operations and administrative support position for someone who enjoys accuracy, follow-through, customer support, and working with internal teams. Key Responsibilities Accurately enter customer orders into NetSuite based on customer purchase orders and sales instructions Review incoming orders for accuracy, completeness, pricing, shipping details, and special instructions Prepare customer quotes independently when appropriate and assist Sales Representatives with quote preparation, revisions, and follow-up Communicate with customers regarding order acknowledgements, ship dates, backorder ETAs, tracking information, and order-related questions Coordinate with Sales, Warehouse, Purchasing, and Operations to help resolve order or quote issues quickly Maintain customer and contact records in NetSuite and assist with account updates Support assigned Sales Representatives with customer/account research, sales-related projects, and administrative tasks Process customer Return Authorization requests after internal approval has been obtained Use Microsoft Outlook, Teams, Excel, NetSuite, and approved AI-assisted tools to support daily workflow Maintain accuracy and good judgment when using AI-assisted tools; verify information before relying on or sharing it Qualifications Prior experience in sales administration, sales support, order processing, customer service, or a related role Strong attention to detail and ability to process work accurately Strong written and verbal communication skills Comfortable asking questions to clarify details and prevent errors Ability to prioritize multiple tasks and manage changing workload Strong Excel skills, including formulas, sorting/filtering, pivot tables, lookups, and working with structured data Proficiency with Microsoft Office, especially Outlook, Excel, Word, and Teams Experience with ERP/CRM systems; NetSuite experience is a plus Comfortable learning and using AI-assisted tools to improve accuracy, organization, and efficiency Professional, dependable, organized, and able to work well with internal teams and customers About GigaTech Products GigaTech Products supplies compatible networking hardware solutions, including optical transceivers, DACs, AOCs, fiber cables, copper cables, and related connectivity products. We support resellers, VARs, and technology customers with quality products, strong availability, and responsive service. We are a small, established company where accuracy, teamwork, and follow-through matter.