AT&T Client Assistant

AT&T Client Assistant Force Management OC Yorba Linda, CA Job Details Full-time $50,000 - $60,000 a year 2 hours ago Benefits Parental leave Employee discount Professional development assistance Opportunities for advancement Qualifications Customer communication Employee relationship building High school diploma or GED Full Job Description Our firm is renowned for our unmatched and reliable client services and high converting sales strategies. That, and our dedication, tenacity and relationship-centric focus are what separates us from the rest of our competitors. We've recently signed a contract with AT&T to support their expansion efforts across Anaheim and the surrounding Orange County region. As an AT&T Client Assistant, you are tasked with supporting their outreach and sales initiatives and ensuring we achieve set KPIs and receive high satisfaction ratings. As an AT&T Client Assistant, you will... Assist clients in person by determining their unique needs and presenting appropriate products and services that will increase client satisfaction Ensure sales transactions are completed accurately, timely, and catered to the client's unique specifications and desires Inform clients of pricing options, sales promotions, anticipated delays, installation dates, or any additional information that they may need Upsell new products or services when needed to benefit the client needs Attend training meetings and virtual conference calls to retain fresh knowledge of our client's sales, promotions, or updates to product lines Approach each client and communicate solutions in an empathetic, professional, and courteous manner

The Best AT&T Client Assistants Possess:

An impeccable willingness to learn and expand their professional career A natural problem-solver with the ability to manage escalations with ease Effective communication and active listening skills to easily build genuine relationships with a multitude of personalities The ability to consistently display a positive and helpful attitude with customer, sales executives, and co-workers Empathy, patience, and caring demeanor towards customers, clients, and co-workers

Basic Qualifications:

0-2 years of experience in customer service, client services, or sales High school diploma or comparable certification Reliable transportation to and from our office on a daily basis

Perks:

Inclusive and diverse company culture Virtual client meetings and nation-wide conferences to enhance industry knowledge Company funded vacations and team building events Dedicated training and mentorship - we believe in an open door policy Career and financial advancement opportunities

Pay:

$50,000.00 - $60,000.00 per year

Benefits:

Employee discount Parental leave Professional development assistance

Work Location:

In person