Sales Assistant

About the

Role:

The Sales Assistant plays a crucial role in supporting the sales team to achieve company revenue goals by providing exceptional customer service and administrative support. This position involves engaging with customers to understand their needs, offering product information, and assisting in the sales process to ensure a seamless and positive buying experience. The Sales Assistant will manage inventory, process transactions accurately, and maintain the presentation of the sales floor to attract and retain customers. Collaboration with team members and communication with management are essential to address customer inquiries and resolve issues promptly. Ultimately, this role contributes to building strong customer relationships and driving sales growth within the organization.

Minimum Qualifications:

High school diploma or equivalent. Basic proficiency with computers and point-of-sale systems. Strong communication and interpersonal skills. Ability to work in a fast-paced retail environment and handle multiple tasks simultaneously. Availability to work flexible hours, including weekends and holidays.

Preferred Qualifications:

Previous experience in retail sales or customer service. Familiarity with inventory management software. Knowledge of the products or industry related to the sales environment. Ability to work collaboratively within a team and independently when required. Additional language skills to assist a diverse customer base.

Responsibilities:

Greet and assist customers by answering questions, providing product information, and guiding them through the purchasing process. Process sales transactions accurately using point-of-sale (POS) systems and handle cash or electronic payments. Maintain organized and well-stocked sales displays, ensuring products are presented attractively and inventory levels are monitored. Support the sales team with administrative tasks such as preparing sales reports, managing customer records, and coordinating appointments. Address customer concerns or complaints professionally and escalate issues to management when necessary to ensure customer satisfaction.

Skills:

The Sales Assistant utilizes strong communication skills daily to engage with customers effectively, ensuring their needs are met and questions answered clearly. Organizational skills are essential for managing inventory, maintaining sales displays, and supporting administrative duties that keep the sales floor running smoothly. Proficiency with point-of-sale systems and basic computer applications enables accurate transaction processing and record-keeping. Problem-solving skills help address customer concerns promptly, contributing to a positive shopping experience and customer retention. Additionally, teamwork and adaptability are important as the Sales Assistant collaborates with colleagues and adjusts to varying work demands and schedules.

DO NOT MAKE ANY EDITS TO THE BELOW PORTION OF THE JOB DESCRIPTION

OneWater Marine is an Equal Opportunity Employer and complies with ADA regulations as applicable. Note This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an at will relationship.