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Job Description
We are looking for a Sales Assistant to support revenue-generating activities and help create a positive experience for customers in Burlington, Massachusetts. This role focuses on managing sales interactions, responding to inquiries, and assisting the team with day-to-day coordination that keeps the sales process moving efficiently. The ideal candidate is organized, customer-focused, and comfortable working across both inbound and outbound sales activities.
Responsibilities:
Support the sales team by handling customer inquiries and guiding prospects through the early stages of the buying process.
Conduct outbound outreach to potential customers to introduce products or services and identify new business opportunities.
Respond promptly to inbound requests, provide accurate information, and direct leads to the appropriate sales contacts when needed.
Maintain up-to-date sales records, track interactions, and help ensure data is accurately documented in internal systems.
Assist with preparing quotes, sales materials, and follow-up communications to keep opportunities progressing.
Coordinate with internal teams to help resolve customer questions and support a smooth sales experience.
Monitor active leads and opportunities, helping the team stay organized and responsive to client needs.