Sales Assistant

We are looking for a motivated Sales Assistant to support day-to-day sales activities in Acton, Massachusetts. This role is ideal for someone who enjoys connecting with customers, maintaining organized sales processes, and helping drive revenue through responsive communication. The successful candidate will contribute to both incoming and proactive sales efforts while partnering closely with the broader team to deliver a positive customer experience.

Responsibilities:

• Respond to customer inquiries promptly and provide helpful information about products, services, and sales options.
• Support the sales cycle by preparing quotes, tracking follow-ups, and keeping records accurate and up to date.
• Reach out to prospective customers through outbound communication to identify interest and create new sales opportunities.
• Assist with inbound sales interactions by qualifying needs and directing customers toward appropriate solutions.
• Coordinate with internal team members to ensure timely handling of orders, requests, and customer concerns.
• Maintain organized sales documentation and activity logs to support reporting and pipeline visibility.
• Help strengthen client relationships through clear, attentive communication and consistent follow-through.