Sales Assistant

We are looking for a Sales Assistant to support sales and marketing activities through strong coordination, organization, and customer service in Grand Rapids, Michigan. This Contract position plays an important role in keeping the sales office running efficiently, assisting visitors, maintaining accurate records, and helping create a positive experience for prospective and incoming residents. The ideal candidate is detail-oriented, organized, and comfortable balancing administrative tasks with event and office support.

Responsibilities:

• Welcome visitors to the sales office, respond to general questions, and connect them with the appropriate sales team members based on their needs.
• Support community tours by assisting with scheduling, preparation, and guided visits for residential and assisted living areas when requested.
• Prepare letters, reports, tracking documents, and other administrative materials for the sales leadership team and department staff.
• Enter, maintain, and review inquiry information in CRM and related sales systems to help ensure records remain accurate and up to date.
• Keep the office organized and ready for guests by managing files, promotional materials, storage areas, and supply inventory.
• Assemble and review applicant and reservation documentation to confirm required forms are complete and properly organized.
• Coordinate move-in support activities by preparing welcome materials, organizing orientation packets, and arranging hospitality assistance for new residents.
• Help plan and carry out marketing events by managing invitations, tracking responses, preparing event materials, and coordinating space setup with internal and external partners.
• Maintain marketing packets and brochures for distribution, including working with support staff or volunteers to assemble materials as needed.