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Co-Op Student Assistant - Deposit Operations

Job

Superior National Bank

Hancock, MI (In Person)

Full-Time

Posted 2 days ago (Updated 16 hours ago) • Actively hiring

Expires 7/6/2026

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Job Description

Department:
Deposit Operations Reports To:
Deposit Operations Manager Summary:
Provide administrative and operational support across multiple departments by assisting with document processing, customer support functions, and general operational tasks. Additional duties as assigned. Major duties & responsibilities: Scan, index, and organize documents for the Deposit Operations team Process returned mail and update account records accordingly Provide backup support to the Call Center during high-volume period Assist with monitoring and responding to after-hours queues to ensure timely follow-up Support teller variation tracking and maintain proper documentation Process, sort, and distribute incoming physical mail Complete statement requests and perform basic account research Communicate professionally with internal staff to support operational needs across departments Understand and follow Bank and departmental policies, procedures, and compliance requirements Perform all other duties as assigned and/or necessary
DEPARTMENTAL SUPPORT AREAS
Contact Center Bookkeeping Deposit Services Treasury Management
REQUIREMENTS, EDUCATION & EXPERIENCE
Student status at a high school or college Successful completion of in-house training program Experience with Microsoft Office products Strong organizational skills and attention to detail