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AT&T Management Assistant
Job
Logan Legacy Group
Wyoming, MI (In Person)
$49,800 Salary, Full-Time
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Job Description
Logan Legacy Group, a client consulting firm, is seeking an AT&T Management Assistant to support our growing team in the Grand Rapids area. This role focuses on guiding customer interactions, supporting daily operations, and helping ensure a smooth and positive onboarding experience for new customers. As an AT&T Management Assistant, you will work closely with team leadership to maintain organization across customer accounts, support team coordination, and contribute to a high standard of customer experience. This position offers hands-on training in business operations, team support, and leadership development. Responsibilities of the AT&T Management Assistant Support customer interactions by providing clear, friendly information about available AT&T services Assist with onboarding and account setup to ensure a smooth and organized experience Maintain and manage accurate records of customer interactions and service details Help coordinate daily team activities and support overall workflow Work alongside leadership to support team organization and day-to-day operations Address customer questions and provide ongoing support to ensure satisfaction Participate in training focused on communication, leadership development, and operational processes Qualifications of the AT&T Management Assistant High school diploma or GED preferred. Experience in customer service or management is a plus. Goal-oriented mindset. Ability to identify customer needs and recommend AT&T Fiber Internet plans that align with their lifestyle.