Sales Assistant Sales Operations & Order Support in Linden,NJ,US

The Sales Assistant supports daily sales operations by managing order processing, customer accounts, sales reps, and internal coordination.

Key Responsibilities:

Report and work in conjunction with VP Sales for wholesale accounts Process and manage orders from ordering portals - MarketTime, Emun, and email Review orders for accuracy and send copies to VP Sales Set up new customer accounts in Exenta and verify billing/shipping details Process credit card payments, handle declines, and obtain Net 30 approvals Send invoices and track orders through shipment completion Communicate special instructions to the warehouse and manage credit-hold orders and manage release of backorders Support sales reps and customers on a daily basis with order status, corrections, and product substitutions Assist with commission statements and submit corrections to operations Manage sample requests from retailers and reps and maintain sample logs Maintain sales rep lists and account records Support trade shows and promotions, including inventory checks and sample coordination Notify inventory team of large or special orders Enter and track private label business