Sales Assistant
Job
Robert Half
Morristown, NJ (In Person)
Full-Time
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Job Description
Description We are looking for a detail-oriented Sales Assistant to join our team in Madison, New Jersey. In this Contract to permanent position, you will play a vital role in supporting sales advisors and ensuring smooth client interactions. This opportunity is ideal for someone who thrives in a structured environment and enjoys managing processes with precision.
Responsibilities:
- Process client service requests efficiently, such as handling account transactions and ensuring accurate record-keeping.
- Coordinate and schedule client meetings, managing calendars to prevent conflicts and handling follow-up communications.
- Prepare and process documentation for new accounts, beneficiary changes, and other client requests, ensuring all instructions are followed accurately.
- Monitor and resolve any issues related to submitted forms and ensure all required actions are completed promptly.
- Maintain detailed and organized notes on all client interactions and service activities.
- Utilize CRM systems to track client data and manage service workflows.
- Handle inbound client calls professionally, addressing inquiries and providing timely solutions.
- Process cash activity requests, ensuring compliance with established procedures.
- Collaborate with internal departments to ensure seamless communication and resolution of client needs. Requirements
- At least 1 year of experience in a similar role, preferably in a client-focused environment.
- Strong proficiency in CRM systems and data processing.
- Excellent organizational and time management skills to handle multiple tasks effectively.
- Ability to communicate clearly and professionally, both verbally and in writing.
- Experience managing calendars and scheduling meetings without conflicts.
- Familiarity with handling cash activity and related financial processes.
- Attention to detail and a commitment to maintaining accurate records.
- Problem-solving skills to address and resolve client issues efficiently.
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