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Client Assistant - AT&T
Job
Apex Coast Collective
Remote
$56,500 Salary, Full-Time
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Job Description
Client Assistant - AT&T Apex Coast Collective Glendale Heights, IL Job Details Full-time $53,000 - $60,000 a year 3 days ago Benefits Career development plan Professional development assistance Qualifications Customer follow-ups Customer records maintenance Customer relationship building Fiber optic cables Client rapport building In-person customer service Client retention Lead Tracking Sales pipeline management Sales follow-up Entry level Technology sales Full Job Description At Apex Coast Collective, a sales and development firm, we prioritize excellence in AT&T Fiber outreach. We're seeking a full-time Client Assistant - AT&T to manage the customer pipeline by helping customers choose the best internet plans for their everyday connectivity needs. The AT&T Client Assistant will play a vital role in finalizing enrollment that helps Naperville stay connected with elite technology. As an AT&T Client Assistant, you will start by training on how to master the features and advantages of AT&T Fiber. The AT&T Client Assistant works with customers to explain how AT&T Fiber can improve their connectivity, presenting plan options with clarity and professionalism. By providing exceptional service, you'll foster customer confidence and drive enrollment growth. Core Functions of the AT&T Client Assistant Engage customers to uncover their online routines and guide them toward the right AT&T Fiber plan. Explain how AT&T Fiber's dedicated connection avoids peak‑hour slowdowns, helping residents understand the value difference. Walk customers through plan choices in a way that highlights what each tier delivers for streaming, gaming, and remote work. Support customers through a smooth enrollment process, keeping the tone patient, professional, and easy to follow. Provide transparent answers about pricing and installation so customers feel informed and comfortable moving forward. Maintain clean records, follow up with interested customers, and support the team in driving steady AT&T Fiber sales. Preferred Skills for the AT&T Client Assistant A warm smile that makes every AT&T sales moment feel welcome. Explaining data plans simply, making AT&T Fiber easy to understand. Kind follow-ups that build trust and grow AT&T relationships. Patient guidance through sign-up, making AT&T enrollment process smooth and simple.