Virtual/Phone Sales Agent (DTC)

Virtual/Phone Sales Agent (DTC) National Truck Protection - 5.0 Winston-Salem, NC Job Details Full-time 1 day ago Benefits Paid training Qualifications Deal closing Spanish Phone communication Workflow management (operations management method) B2C English Mid-level Key Performance Indicators Salesforce Cloud Sales management systems proficiency CRM system proficiency Achieving sales targets Conducting sales calls Client interaction via phone calls B2C business model Full Job Description National Truck Protection / Premium 2000

Location:

Remote or Winston-Salem, NC Department:

Direct-to-Consumer & Missed Sales Reports to: Manager, DTC Sales About the Role Are you a high-energy, go-getter, self-starter who loves closing deals over the phone? Do you excel in fast-paced environments where your hustle = income ? National Truck Protection (NTP), the industry leader in commercial truck service contracts, is expanding our high-performance Direct-to-Consumer (DTC) team. We're hiring motivated Virtual/Phone Sales Agents who thrive on winning, love helping customers, and aren't afraid to pick up the phone and make things happen. You'll work warm leads, inbound calls, and missed sales from our national dealer network—backed by our new TruckIQ digital ecosystem. This is a role for someone who wants to move fast, earn big, and grow quickly . What You'll Do Engage customers through outbound calls, inbound leads, and follow-up conversations— owning the sales cycle from first contact to close . Jump on high-intent opportunities from our dealers (missed contracts, turn-downs, inventory activity). Use our structured T/O system to get support, sharpen every pitch, and increase close rates.

Manage a fast-paced daily workflow:

high call volume, strong follow-up discipline, accurate CRM notes. Learn NTP's product suite and confidently explain protection plans, coverage, and benefits. Hit and exceed monthly KPIs—including sales volume, close rate, and contact efficiency. Leverage Salesforce, HubSpot, and TruckIQ insights to prioritize leads and maximize conversions. What We're Looking For High-energy, competitive, self-starter who doesn't wait to be told what to do. 1-3 years of inside sales, phone sales, call center, or automotive/trucking/F&I experience preferred. Strong phone presence with the ability to connect quickly and build trust. Comfortable working with goals, structure, accountability, and performance metrics. Quick learner—able to absorb product knowledge and turn it into value-driven conversations. Resilient and hungry—you love the chase and the close. Bilingual (English/Spanish) is a bonus. What We Offer Base draw + uncapped commission Full benefits package Paid training with rapid ramp-up support Clear career paths: Senior Agent Team Lead Virtual F&I A high-growth environment with strong support from marketing, analytics, and dealer partnerships Culture rooted in performance, teamwork, and customer care Who Wins in This Role Go-getters who don't wait for permission High-energy phone pros who love selling Self-starters who thrive with autonomy and accountability People who want to earn what they're worth, not what they're given Agents who bring urgency, hustle, and follow-through every day About NTP National Truck Protection (NTP), backed by JM&A Group, is the most trusted name in commercial truck protection. As we expand our virtual sales operation, we're building a team of motivated closers who want to be part of a modern, data-driven, rapidly growing organization. This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of JM Family. All work arrangements are subject to associate performance, business need and manager discretion, and may be revised as necessary. An Equal Opportunity Employer National Truck Protection Co., Inc. is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.