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Sales & Operations Support Admin
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Laundry Systems of Tennessee
Sevierville, TN (In Person)
$48,880 Salary, Full-Time
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Job Description
Sales Lead Coordinator / Sales Operations Support Laundry Systems of Tennessee (EVI Industries Southeast) $22.00 - $25.00 per hour DOE (Full-time) About Us Laundry Systems of Tennessee (based in Sevierville) is a fast growing commercial laundry equipment, service, parts, and chemicals company with ~$15M in revenue and across Tennessee, Kentucky, and western North Carolina. We serve hospitality, multifamily, short-term rentals, healthcare, and other commercial clients with a strong focus on quality service, genuine parts, rapid response, and long-term customer success. We're building repeatable sales processes, ramping up marketing and lead generation, and shifting toward a higher mix of recurring revenue. Join us as we target 20% growth and deliver real ROI to our customers. The Opportunity We're looking for a proactive, detail-oriented Sales Lead Coordinator to join our family and be the backbone of our sales operations. You will interact with our internal staff, manage leads end-to-end, keep our CRM accurate and actionable, support our sales team, and help turn inquiries into opportunities. This is a high-impact role for someone who enjoys customer service, systems, follow-through, and contributing to measurable growth—not just administrative tasks. Key Responsibilities Capture, qualify, score, and route inbound leads from website, marketing campaigns, LinkedIn, referrals, and other sources. Maintain clean, up-to-date CRM records and generate daily/weekly pipeline reports and KPIs (response times, conversion rates, source performance). Execute timely follow-up sequences and initial customer communications so sales reps can focus on closing. Coordinate handoffs to sales, service, installation, and parts teams; assist with quotes, proposals, scheduling, and order processing. Support sales process improvements, lead nurturing for recurring revenue (service contracts, chemicals, parts), and marketing ROI tracking. Provide high-level administrative support to the sales leadership and field team. What You Bring 2-5+ years of experience in sales coordination, lead management, sales admin, or similar B2B support role. Strong proficiency with CRM systems (HubSpot or Salesforce experience preferred). Excellent written and verbal communication skills with a professional, responsive style. Highly organized, proactive, and metrics-driven; you take ownership of the pipeline and "hate" dropped leads. B2B sales support or equipment/service industry experience is a plus. Positive, team-oriented mindset aligned with a results-focused, customer-first culture. Ability to work effectively in a multi-branch environment (hybrid or Sevierville-area based preferred). Compensation & Benefits Hourly pay: $22.00 - $25.00 DOE Performance-based opportunities and potential for growth into broader sales operations responsibilities. Competitive benefits package including health insurance, paid time off, and more. Opportunity to make a real difference in a growing company with strong leadership and clear vision. If you thrive on keeping sales pipelines clean, love turning leads into revenue, and want to grow with a company that values service excellence, we want to hear from you! How to Apply Please send your resume and a brief note about why you're a strong fit for this role. We review applications on a rolling basis and look forward to connecting with motivated candidates who share our commitment to quality and growth.