Senior Account Technical Strategist
Job
Cloud Software Group Inc
Detroit, MI (In Person)
$141,445 Salary, Full-Time
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Job Description
When Citrix pioneered remote access, we believed people should be able to securely work from anywhere in any way they needed. Three decades later, that's more true than ever. It's what drives us to create technology that transcends the constraints of time, place, infrastructure, networks, and devices. And it's the reason organizations around the world trust us to keep their apps available, their data safe, and their people productive
NY generally ranges: $113,156
- wherever and whenever work happens.
Role:
The Account Technical Strategist is a vital resource for customers, partners, and fellow team members working together to solve business problems for Enterprise, ISV, and Application Service Provider customers. They use their extensive experience with virtualization, networking, and security technologies to develop comprehensive strategies that deliver value for our customers. As an Account Technical Strategist on the North American Enterprise Markets team, you will drive value creation for our customers by identifying which critical features of our solutions help support their business today and which additional solutions of ours can help them achieve their goals tomorrow. This includes identifying new solutions that add value to customers you support, building new relationships within those customers, and aligning the long-term goals of your customers with those of Citrix.What You Will Do:
Develop strategic partnerships and relationships with your customers' technical stakeholders, key decision makers, and executivesIdentify critical revenue-generating use cases our solutions support for our customersDefine a customer success roadmap that strengthens critical customer use cases and increases adoption of our solutionsCoordinate cross-functional teams and resources to ensure customer success goals are metDescribe the value our solutions provided at both a business and technical level in an easily understandable wayOvercome technical or business objections while moving a sales cycle forwardAssess how Citrix and/or NetScaler solutions can meet customers' business prioritiesEstablish and maintain a regular cadence of meetings with your customersBe a trusted primary point of contact for customer stability and technical support concernsDeliver product demonstrations and technical presentations remotely or on-siteDesign and build multi-product proof of concept solutions for customer evaluationsProvide thought leadership on the latest industry trends and insightsMaintain a comprehensive understanding of competitive solutions and offeringsContribute to the broader teams' value creation and technical mindshareWhat You Will Bring:
4+ years of presales, sales engineer, solution engineer, field CTO, or professional services experience4+ years supporting, designing, or delivering enterprise technology solutionsRecent experience with both Citrix Platform and NetScaler Platform technologiesComprehensive knowledge of business value drivers for critical technology purchasesAbility to adapt technical presentations to audiences with varying levels of technical expertise (e.g. IT administrators, directors, business stakeholders, and executives)Analytical and negotiation skills, particularly at the C-levelExcellent written and verbal communication skillsAbility to travel at least 60% of the time to customer sites, corporate offices, and eventsWhat Will Help You Standout:
Experience working with service providers, ISVs, and channel partnersBachelor's Degree in Computer Science (or related field) or relevant work experienceProven record of success in driving customer adoption of technical solutions with Enterprise sales teamsExperience with multi-tenant, Zero Trust, identity access management (IAM), web proxy, role-based access control (RBAC), virtual desktops (e.g. VDI, DaaS), virtual applications, server virtualization, web applications, networking, enterprise browser, remote access, think clients, endpoint management (e.g.MDM, MAM
), web application firewall (WAF), and/or observability solutionsExperience with Microsoft Azure, Amazon Web Services, and Google Cloud Platform Compensation may vary depending on your location, qualifications including job-related education, training, experience, licensure, and certification, that could result at a level outside of these ranges. Certain roles are eligible for additional rewards, including annual bonus, and sales incentives depending on the terms of the applicable plan and role as well as individual performance.NY generally ranges: $113,156
- 169,734CA generally ranges: $118,077
- 177,115All other locations fall under our General State range: $98,397
- 147,595Benefits may vary depending on the nature of your.
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