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Technical Sales Engineer
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Zeiss Group
Wixom, MI (In Person)
Full-Time
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Job Description
About Us:
How many companies can say they've been in business for over 177 years?! Here at ZEISS, we certainly can! As the pioneers of science, ZEISS handles the everchanging environments in a fast-paced world, meeting it with cutting edge of technologies and continuous advancements. ZEISS believes that innovation and technology are the key to a sustainable future and solutions for global change. We have a diverse range of portfolios throughout the ZEISS family in segments like, Industrial Quality & Research, Medical Technology, Consumer Markets and Semiconductor Manufacturing Technology. We are a global company with over 42,000 employees and have over 4,000 in the US and Canada alone! Make a difference, come join the team! What's the role? The Technical Sales Engineer is responsible for conceptualizing, developing, and communicating automated solutions for ZEISS customers. This role partners closely with Regional Sales Managers, customers, internal engineering teams, and third-party suppliers to identify customer needs and translate them into feasible, value-driven technical solutions. The Technical Sales Engineer supports the full sales lifecycle-from early concept development and budgeting through solution planning and proposal creation-and ensures a smooth handoff to Project Management and Engineering once an order is received. Sound Interesting? Here's what you'll do: Sales Support- Support the sales organization throughout the entire sales process, including frequent direct interaction with customers
- Act as the technical expert during customer meetings, site visits, and solution discussions Sales Strategy Development
- Collaborate with sales teams to develop strategies for targeting key accounts
- Identify opportunities for upselling and cross-selling ZEISS solutions Customer Needs Analysis
- Conduct customer consultations, site visits, and technical discussions to understand requirements
- Translate customer challenges into practical, automated technical solutions Product Demonstrations
- Conduct live and virtual product demonstrations
- Clearly communicate product features, benefits, and value propositions
- Demonstrate how ZEISS solutions address specific customer pain points Solution Design
- Develop customized solution concepts aligned with customer requirements
- Create design concepts using CAD
- Collaborate with engineering teams to ensure technical feasibility and alignment Relationship Building
- Build and maintain strong customer relationships as a trusted technical advisor
- Support long-term customer satisfaction and loyalty through exceptional service
- Develop and maintain relationships with suppliers and third-party partners Proposal and Quotation Preparation
- Prepare detailed technical proposals, including cost estimates and timelines
- Identify and coordinate with external partners to obtain third-party quotations .