Customer Quality Manager

Job Listing ID:

4494584

Job Title:

Customer Quality Manager Application Deadline:

Open Until Filled

Job Location:

Wilsonville

Date Posted:

05/19/2026

Hours Worked Per Week:

Not Provided Shift:

Not Provided Duration of Job:

Either Full or Part Time, more than 6 months You may contact this employer directly. (Obtain the contact information to print or add to your jobs.)

Job Summary:

Date Posted:

2026-05-14

Country:

United States of America Location:

US-OR-WILSONVILLE-594

~ 27300 SW Parkway Ave ~

BLDG 594

Position Role Type:

Onsite U.S. Citizen, U.S.

Person, or Immigration Status Requirements:

This job requires a U.S. Person. A U.S. Person is a lawful permanent resident as defined in 8 U.S.C. 1101(a)(20) or who is a protected individual as defined by 8 U.S.C. 1324b(a)(3). U.S. citizens, U.S. nationals, U.S. permanent residents, or individuals granted refugee or asylee status in the U.S. are considered U.S. persons. For a complete definition of "U.S. Person" go here.

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Security Clearance Type:

None/Not Required Security Clearance Status:

Not Required At RTX, the world largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world's most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Collins Aerospace is a leader in technologically advanced, intelligent solutions that help redefine the aerospace and defense industry. With a comprehensive portfolio and deep technical expertise, we help customers meet the demands of the global market. Join us and help shape the future of aerospace and defense. This position will be in a multi-disciplinary team environment and will need to be able to thrive on tackling challenges, as the position requires the use of problem-solving skills in a hands-on work environment to address problems and facilitate appropriate design or process changes. There will be heavy customer interaction in this role to meet the needs and expectations of the customer.

What You Will Do:

Works within a matrix-based organization across product quality, supply chain quality, manufacturing engineering, operations, design, and customer support to provide solutions for the customer. Acts as the "Voice of the Customer" to communicate customer needs back to the factory and ensures that the appropriate support is provided. Triage product issues identified at the Customer's Final Assembly Line to ensure seamless support for Collins' products. Must be willing to provide flexible support for high-impact issues that arise at the customer's Final Assembly Line (may require limited support outside of normal working hours). Collaborates with the customer to disposition product returns that are deemed to be conforming. Participates in customer audits/assessments/visits when requested.

Qualifications You Must Have:

Typically requires a University Degree and minimum 8 years prior relevant experience or an Advanced Degree in a related field and minimum 5 years of experience If position is

Engineering/Other Technical Position:

Communication skills (both verbal and non-verbal) must be able to summarize complicated technical topics quickly and concisely to executive leadership both internally and externally. Customer support experience interfacing with an OEM and/or aftermarket customer.

Qualifications We Prefer:

5+ years in Aerospace with solid knowledge of Quality Assurance in production / manufacturing and new product developments. Technical fa...

Job Classification:

Industrial Production Managers Access our statewide or regional occupation report for more information about wages, employment outlooks, skills, training programs, related occupations, and more. Compensation

Salary:

Not Provided Job Requirements

Experience Required:

 See Job Summary

Education Required:

None

Minimum Age:

N/A Gender:

N/A