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Customer Success Specialist
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Ed Anderson - Allstate Agency
Anchorage, AK (In Person)
$44,720 Salary, Full-Time
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Job Description
Licensed Customer Service Professional/Remote Position Ed Anderson - Allstate Insurance If you have customer service experience, this is the career you have been looking for! You are applying to work with one of the best agencies Allstate has to offer! Great leadership, culture, and teamwork. If you are good on the phone, have great people skills and are looking for a position working with great people that has great earning potential, you NEED to apply for this job! We are willing to invest in your future! Insurance knowledge is not required. Come work with a fantastic team, and leadership that is dedicated to your success AND your work/life balance! As an Insurance CSR, you will help grow our local Allstate agency by engaging new prospects and building strong relationships in the community. You will apply insurance knowledge and sales skills to increase the customer's understanding of the value of insurance and cultivate long-term relationships with trusted advice. Job Qualifications 1 year experience with Insurance Customer Service Strong interest in an insurance career Willingness to obtain a Property & Casualty license (bonus once obtained) Confident, motivated, high energy individual Able to multi-task, follow through and follow-up Have excellent verbal and written communication skills Responsibilities Answering customer inquiries Maintain accurate client records and update agency management systems Answer and direct incoming phone calls in a professional manner Schedule client appointments and follow up on outstanding documents Onboarding New Customers Assisting with New Business Documentation and uploading Work the Fix List and cross sell current customers Provide a positive customer experience Benefits Comprehensive on-the-job training Base pay plus commission Additional bonus promotions offered Positive work environment, our culture is fun, energetic and engaged Advancement opportunities