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Job Description
Job Summary The Sales Representative is responsible for promoting and selling MRC's complete product and service offering while exceeding customer needs and supporting business growth. This role serves as a key point of contact for customers, providing product knowledge, guidance, and solutions while maintaining strong relationships and ensuring a high level of service. Primary Responsibilities
Market MRC's complete product and service offering
Develop and maintain relationships with contractors, builders, installers, and customers
Identify opportunities to expand and grow the customer base
Respond promptly and professionally to customer inquiries (phone, email, web, and walk-in)
Serve as a consultant to customers by recommending appropriate products and solutions
Prepare quotes, proposals, and complete customer orders/contracts
Maintain accurate records of customer interactions, quotes, and sales activity
Utilize company software tools to ensure consistency and accuracy in communication and orders
Work closely with operations and production teams to ensure customer requirements are met
Monitor competitor pricing and market trends and communicate findings to management
Resolve customer concerns by identifying issues and implementing appropriate solutions
Represent MRC in-store, on job sites, and at trade shows as required
Maintain professional appearance and conduct at all times
Continue to build product knowledge through training and hands-on experience Core Competencies
Customer focus and relationship building
Strong communication and presentation skills
Results-oriented with ability to meet sales goals
Problem-solving and consultative approach
Organization and time management
Professionalism and accountability
Attention to detail and accuracy
Ability to work independently and as part of a team Qualifications
Minimum 3-5 years of experience in sales and/or marketing
Experience in roofing or building materials preferred
Strong understanding of roofing systems and components
Ability to work in a fast-paced environment with attention to detail
Valid driver's license and ability to travel as required Education Requirements
High School Diploma or General Education Degree (GED) required
Bachelor's degree in business, marketing, or related field preferred Physical Requirements
Ability to stand, walk, bend, and lift as needed
Ability to maintain focus and alertness in a busy environment Work Environment
Combination of office, retail, and field-based environment
Interaction with customers, job sites, and production areas
Fast-paced environment requiring adaptability and responsiveness Additional Information This role requires individuals who are dependable, customer-focused, and driven to achieve results.
A strong commitment to professionalism, product knowledge, and customer service is essential. MRC values team members who take pride in their work, support their team, and contribute to a positive, productive workplace.
Benefits:
401(k) Dental insurance Health insurance Opportunities for advancement Vision insurance