Hotel Sales Coordinator

Hotel Sales Coordinator Four Points by Sheraton Anaheim Anaheim, CA Job Details Full-time $19 - $22 an hour 1 hour ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Employee discount Retirement plan Qualifications Customer communication Microsoft Excel Filing Executive administrative support Attention to detail Organizational skills

Full Job Description Position Summary:

The Hotel Sales Coordinator supports the Sales Department by assisting with group bookings, client communications, contracts, reports, and administrative functions to help achieve hotel revenue goals. Key Responsibilities Provide administrative support to the Director of Sales and Sales Managers. Respond to inquiries for group rooms, meetings, and events in a timely manner. Prepare proposals, contracts, banquet event orders (BEOs), and group resumes. Coordinate room blocks, reservations, and group details with the Front Office and Reservations teams. Maintain accurate client and account information Assist with prospecting efforts, including cold calls, email campaigns, and lead follow-up. Schedule and coordinate site tours, client meetings, and hotel inspections. Communicate group requirements to hotel departments to ensure successful event execution. Track contract deadlines, cut-off dates, deposits, and payment schedules. Assist in managing CVENT, hotel websites, and online RFP platforms. Support trade shows, networking events, sales missions, and industry conferences. Maintain organized files for contracts, correspondence, and client records. Handle incoming sales calls and direct inquiries to the appropriate sales manager. Assist in preparing marketing materials, presentations, and promotional campaigns. Monitor guest and client feedback and communicate opportunities for service improvement. Work closely with Operations, Catering, Revenue Management, and Front Office teams to ensure client satisfaction. Perform other duties as assigned by hotel management. Qualifications Previous hotel, hospitality, sales, or administrative experience preferred. Strong communication and customer service skills. Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint). Experience with hotel sales systems and CRM platforms preferred. Excellent organizational skills and attention to detail. Ability to multitask and work in a fast-paced environment. Professional appearance and demeanor. Performance Expectations Timely response to sales inquiries and client requests. Accurate preparation of contracts, reports, and sales documents. Strong support of group, corporate, tour & travel, sports, and meeting business segments.

Pay:

$19.00 - $22.00 per hour

Benefits:

401(k) Dental insurance Employee discount Health insurance Paid time off Retirement plan Vision insurance

Work Location:

In person