Job Description
Showroom Sales Lead Custom Comfort Mattress Brea, CA Job Details Full-time From $25 an hour 3 hours ago Benefits Health insurance Dental insurance 401(k) Flexible spending account Paid time off Cell phone reimbursement Employee assistance program Vision insurance 401(k) matching Employee discount Life insurance Referral program Retirement plan Qualifications Professional networking Customer communication Teamwork Product presentation Management Merchandising Consultative selling Full Job Description Job description: Showroom Sales Lead for our Orange County Showrooms . Custom Comfort Mattress is a family-founded Southern California company that has been making handcrafted, premium, natural-material mattresses for 40 years. Every mattress is made locally in Orange County using time-honored techniques, high-quality materials, and meticulous craftsmanship. Across our eight showroom locations, we are known for delivering an authentic, deeply personalized sleep experience that prioritizes comfort, wellness, and long-term rest. The Showroom Sales Lead is a high-touch, relationship-driven role that supports an elevated clientele through personalized sleep consultations, private fittings, and exceptional service. This position blends luxury service, design collaboration, and wellness-oriented product expertise. This is an opportunity for someone who thrives in a refined, service-first environment and enjoys helping people make meaningful wellness-driven decisions for their sleep solutions.
Key Responsibilities:
Deliver concierge-level service, managing relationships, and helping clients navigate our handcrafted product line with confidence and ease Develop an in-depth understanding of Custom Comfort Mattress construction, materials, and accessories, especially how to match sleep solutions to body type, sleep habits, and wellness considerations based on the customer's interests. Coordinate and conduct appointment-based fittings, personalized sleep consultations, private fittings and follow-up communication to maintain strong professional relationships Support showroom operations during non-appointment periods, including walk-in client service, merchandising upkeep, and maintaining showroom standards that reflect a luxury environment. Work collaboratively with the team and support staff to provide excellent customer service and ensure smooth administrative flow. Maintain a flexible schedule aligned with client needs, including occasional early-morning, evening, or weekend appointments Qualifications:
Minimum 3 years in luxury retail, concierge services, hospitality, wellness consultation, design-adjacent sales, or other high-touch client-facing roles Minimum of 1 year in a Supervisory role highly preferred Exposure to wellness, sleep coaching, fitness, or health education roles preferred Availability to work onsite 10am-6pm, 5 days per week including weekends and occasional holidays with 2 weekdays off per week. Proven ability to guide clients through decision-making with an educational, consultative approach Superior communication and interpersonal skills. Must be able to navigate sensitive or high-profile situations with confidence and calm in a customer facing setting Professional presentation that aligns with a refined showroom environment Must function independently and have flexibility, personal integrity, and the ability to work effectively with others Key Perks:
Monthly sales incentive bonuses Medical/dental/vision benefits starting the 1st of the month after 30 days of work 401(k) with employer match 5-day work week Sign-on Bonus (paid after 90 days) Monthly cell phone reimbursement Employee discounts Compensation:
Hourly rate starts from $25/hour + monthly sales incentive bonuses. After 90 days, you are required to meet minimum monthly revenue goals. Hourly rate can increase quarterly as you exceed quarterly revenue goals up to $43/hr. Sales Lead average hourly rate across Southern California is $35/hr and total compensation (hourly rate + monthly bonuses) can range from $75,000 to $100,000+. Pay:
From $25.00 per hour Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Life insurance Paid time off Referral program Retirement plan Vision insurance Work Location:
In person
