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Inside Sales Representative
Job
Emerdex Group Inc.
City of Industry, CA (In Person)
$56,803 Salary, Full-Time
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Job Description
Job Overview We are seeking an energetic and motivated Inside Sales Representative to join our dynamic sales team. In this role, you will be the frontline ambassador for our company, engaging with potential clients and nurturing existing relationships through outbound calls and personalized communication. Your enthusiasm, excellent communication skills, and multilingual abilities will drive customer satisfaction and sales growth. This paid position offers a fantastic opportunity to develop your sales expertise while providing exceptional customer support in a fast-paced environment. Responsibilities Initiate outbound calls to prospective clients, introducing our products and services with confidence and clarity Respond promptly to inbound inquiries via phone, email, or chat, delivering top-tier customer service and support Build strong relationships with clients by understanding their needs and offering tailored solutions Maintain accurate records of customer interactions, data entry, and sales activities using Microsoft Office tools and CRM systems Demonstrate excellent phone etiquette and communication skills to effectively engage diverse audiences in multiple languages if applicable Assist clients with order processing, including cash handling and transaction management when necessary Collaborate with team members to achieve sales targets and contribute to a positive team environment Experience Previous metal industry sales experience is highly preferred Proven track record in customer support or client services roles demonstrating strong communication skills Bilingual or multilingual abilities are a significant advantage, especially fluency in English and other languages Familiarity with data entry, Microsoft Office applications, and basic computer skills required for daily task Knowledge of sales techniques, customer service best practices, and effective follow-up strategies Prior experience handling cash transactions or working in a fast-paced client-facing environment is beneficial Join us as an Inside Sales Representative to energize our sales efforts, support our customers with enthusiasm, and grow your career in a vibrant team-focused setting!