Inside Sales Representative
Job
Fastener Innovation Technology
Compton, CA (In Person)
$56,160 Salary, Full-Time
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Job Description
Inside Sales Representative Compton, CA Job Details Full-time $24
- $30 an hour 1 day ago Qualifications Sales negotiation Microsoft Excel Microsoft Outlook Phone communication Identifying new business opportunities Client interaction via phone calls Full Job Description
JOB DESCRIPTION
Position Title:
Sales Representative Report To (Title):Inside Sales Team Leader Department:
Sales __________________________________________________________________________________ Basic Purpose and Objective Sales Representative is responsible for managing assigned customer accounts, as to achieve the performance objectives set by management, in particular bookings and shipment goals, as well as other KPI's established by the Inside Sales Team Leader and CEO Specific Duties and Responsibilities Fully manage assigned customer accounts, including proper handling of quotes, purchase orders, RMA's and any other transactions as required for assigned accounts. Establish, build, and maintain strong relationships with assigned customer accounts via daily, weekly, monthly communication, including emails and phone calls. Perform customer visits as needed to develop and maintain key relationships. Work with assigned customer accounts to identify and develop sales opportunities. Act as a liaison between assigned customer accounts and internal department to address any open customer issues. Achieve account performance objectives in support of Company Targets. Facilitate internal communications related to specific customer issues, including planning, engineering, quality, shipping, etc. Coordinate with team members to optimize sales efforts. Input required data into the Sales/ERP system and cross-check the accuracy of data input by other team members. Provide necessary data and reports as required by the Inside Sales Team Lead. Maintain paper and digital records for assigned customer accounts. Adhere to all Sales Department and corporate policies and procedures. Performs record keeping, data entry, housekeeping, and follows safety regulations. Other duties may be assigned. Skills and Formal Training Requirements/Experience Minimum of three (3) years of experience in Customer Service or Sales Representative role an/or equivalent. Knowledge of aerospace customer base. Solid understanding of aerospace fastener part numbers. Proactive problem solver. Strong phone and email professional etiquette skills Ability to convey information effectively over phone and email. Knowledge and experience in the use of Microsoft Office; Word, Excel, Outlook. Must be able to communicate at all levels Sales Orientation- Actively looking to develop and capture sales opportunities. Service Orientation
- Actively looking of ways to help people, diffuse dissatisfied customer situations Critical Thinking
- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems Negotiation
- Bringing others together and trying to reconcile differences.
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