Inside Sales Representative

Inside Sales Representative 422 North Jenks Circle, Corona, CA 92880 $18

• $20 an hour
• Full-time $18
• $20 an hour
• Full-time At MODE Renovation, we don't just remodel bathrooms; we transform homes and improve lives across Southern California.

As an Inside Sales Agent, you Will be responsible for generating qualified appointments for the Sales Design team through outbound and inbound customer interactions. This role serves as the foundation of our leadership development program, focusing on customer engagement, appointment setting, and performance excellence. What You'll Do Conduct high-volume outbound calling activities. Qualify homeowners and schedule appointments for the Sales Design team. Communicate the value of the in-home consultation process. Ensure all decision-makers are available for scheduled appointments. Process and manage incoming leads promptly. Follow company-approved scripts and objection-handling techniques. Utilize appointment scheduling systems accurately. Monitor assigned communication channels and respond appropriately. Confirm appointments as needed. Maintain compliance with all company and recording disclosure requirements.

What You Bring Experience:

1+ years in a Call Center, Customer Service, or phone-based sales role (experience in outbound prospecting is a plus).

Technical Proficiency:

Strong computer and digital skills.

Communication:

Exceptional verbal and written skills, you can navigate rejections, handle objections smoothly, and turn a cold conversation into a sales opportunity.

Detail-Oriented:

A "hawk-eye" for identifying customer pain points; you are meticulous with logging call data, follow-ups, and lead documentation. Schedule will be full time, but we are looking specifically for the evening shifts and weekends will be required. Agents do get 2 days off during the week to offset working weekends. Why Join MODE Renovation? We are known as "The Last Honest Contractor" because we stand out through transparency, direct communication, and an unwavering commitment to quality. Unlike many in the industry, MODE operates with in-house (W2) employees rather than sub-contractors, allowing us to maintain a superior standard of excellence. When you join our family-owned team, you get:

Proven Stability:

We are a fast-growing company that tripled our revenue in a single year.

Financial Future:

Competitive salary (commensurate with experience), performance-based incentives, and a 401(k) plan.

Full Benefits:

Medical, Dental, and Vision insurance.

Growth:

We offer a clear path for professional advancement within our expanding operation.

Pay:

$18.00

• $20.

00 per hour

Benefits:

401(k) Dental insurance Health insurance Vision insurance Application Question(s): How many years of experience do you have in a call center, customer service, appointment setting, or phone-based sales role? Are you available to work evening shifts and weekends on a full-time schedule? Do you have experience scheduling appointments or generating leads through outbound calling?

Work Location:

In person