"You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you. A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and . Join the team and start a better life for yourself." Location East Palo Alto Employment type Full Time Permanent Department Sales & Commercial Anticipated Closure Date 2026-06-29 You already applied for this job. Sales Team Leader I
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- Default language You care about making a positive impact in the world.
You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you. A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and your uniqueness. Join our team and start a better life for yourself. Key responsibilities (title) What you'll be doing day to day Key responsibilities (text) Leading a team of co-workers whose purpose is to provide shoppers with a customer-centric shopping experience by ensuring the customer is able to search, find, choose, and buy. Providing a great IKEA shopping and brand experience to drive repeat visitation to the IKEA store by maintaining store merchandising standards and ensuring a great meeting with the customer. Overseeing the daily operations of the Self-Serve team on the shop floor. Hiring, onboarding, training, leading, managing and developing Self-Serve co-workers in the store. Driving sales by ensuring co-workers have the product knowledge, IKEA Concept tools, resources and home furnishing expertise to actively sell and meet commercial review standards. Monitoring sales, supply, customer insights, and customer centric KPIs. Ensuring optimal product availability and stock accuracy. Securing execution of the promotions calendar and strategies by partnering with necessary stakeholders. Supporting the planning and implementation of activities, self-serve and add-ons throughout entire store. Handling issues raised by customers and co-workers in a positive and quick manner. Team vision ( title) Together as a team Team vision (text) We are the ones meeting our customers
- in our stores, online, in our catalogue and beyond. We have knowledge of the IKEA product range, local markets and customer needs and we constantly find new ways of making real connections with our customers to maximize sales and profitability. Together with thousands of colleagues around the world we're a diverse team working for the continued global success of the IKEA Concept
- a concept that helps millions of customers create a better everyday life!
Let's connect ! Let´s connect
JOB TYPE
- Permanent HOURS
- 40 hours per week /Benefits Eligible SHIFTS
- Fully open work schedule availability including evenings and weekends required; Operations generally range between the window of 7am to 11pm; Work schedules are published one month in advance The pay range for this role is $27.51
- $38.
86 At IKEA, taking care of our co-workers and their dependents is a top priority. That's why we offer our eligible, regular co-workers (part-time and full-time) a full menu of benefits and perk options to help everyone maintain work and life balance, be well and plan for their future. Join our team and enjoy these benefits and so much more! Generous paid time off, holiday and sick time WiselyPay
- get earned wages up to two days early Paid parental leave (up to 16 weeks) KinderCare tuition discount Retirement and bonus plans Co-worker discount, meal deal, and referral bonus Pet insurance program Education assistance and learning programs Safety shoe reimbursement 24/7 telehealth visits Dental and vision plans Medical and Rx plans (must work min.
20 hrs/wk) A fun and inclusive work environment Thank you for your interest in applying for this role. The successful candidate may be required to complete a background check and drug test as a condition for this role. The anticipated posting closing date is on or around 6/29/26 Local section (title) Qualifications Local section (text) 3 years: Experience working in a fast-paced, customer-oriented (service or retail) industry. Experience leading and developing people, preferably in a retail environment Experience in customer service, problem-solving and conflict handling techniques
Physical Demand:
Must be able to lift, carry, push, pull, slide, or transfer (26-50 lbs) frequently. Must be able to stand, walking, talking, typing, reaching, hearing, seeing, twisting more than (46%) of the time. Why you will love us From the deep forests in Sweden, we have spread our culture and values around the world. At the heart of our offer are our beautiful home-furnishing products and solutions, made with care for our planet, reaching millions of customers. At the heart of our business, are our wonderful co-workers representing diversity in all dimensions and passionate for life at home. We all contribute with our uniqueness and we want to grow and develop together. Our vision, "to create a better everyday life for the many people" inspires and guides us in everything we do. This is IKEA. What we all have in common Living our values Being your unique self, while respecting and including others A passion for home furnishing Performing & delivering while learning & developing Having fun!
