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Sales Support
Job
Robert Half
Fresno, CA (In Person)
Full-Time
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Job Description
We are looking for a detail-oriented Sales Support team member to join our team in Fresno, California. This Long-term Contract position is ideal for someone who enjoys working closely with customers and sales teams to keep orders accurate, timely, and well-coordinated. The role focuses on supporting day-to-day sales activity, responding to customer needs, and helping maintain a smooth order process from inquiry through post-sale follow-up.
Responsibilities:
- Assist customers and internal sales partners with product inquiries, order updates, and post-sale service needs.
- Enter sales orders accurately into company systems and confirm that pricing, quantities, and delivery details are complete.
- Handle inbound and outbound communication with customers to support account activity and strengthen ongoing business relationships.
- Coordinate with sales, operations, and customer service teams to resolve order issues and keep transactions moving efficiently.
- Track order status and provide timely updates to customers and internal stakeholders regarding changes or delays.
- Prepare sales-related documentation, maintain organized records, and ensure information is current and accurate.
- Support inside sales efforts by following up on requests, identifying customer needs, and helping move opportunities forward.