Community Service Sales Junior Representative

Community Service Sales Junior Representative Inglewood Park Cemetery - 3.6 Inglewood, CA Job Details Full-time $22 - $23 an hour 1 day ago Benefits Health insurance Dental insurance 401(k) Employee assistance program Vision insurance 401(k) matching Employee discount Life insurance Referral program Qualifications Microsoft Word Research Customer inquiry handling Administrative experience High school diploma or GED Clerical experience Time management

Full Job Description Position Summary:

The Community Service Sales Junior Representative assists the Before Need Service Sales Office Manager and Senior Counselors in the daily operations of the sales office. This position is responsible for processing daily transactions, maintaining accurate sales and licensing records, supporting sales counselors, and performing a variety of administrative tasks. The Junior Representative also handles data entry and contract processing and assists with the preparation of materials and reports for Inglewood Park Cemetery (IPC), Park Lawn Cemetery (PLC), and Roosevelt Memorial Park Cemetery (RMPC). Areas of Responsibility -

Before Need Service Sales:

Assist with the processing of all cemetery salesperson and broker licenses through the Department of Consumer Affairs. Maintain files for active and inactive salespeople, including live scans, applications, and termination documentation. Prepare and maintain the Friday Park Duty Schedule for

IPC/PLC/RMPC

based on Month-to-Date volume. If declined, reassign per counselor request list. Scan mortuary and pre-need contracts into the Pre-Need Shared Drive (PDF format) and PlotBox. Review and verify that all employment paperwork and sales agreements are complete and accurate. Process daily contracts, handling down payments in PlotBox and tracking them through Excel spreadsheets. Process contracts for IPC, PLC, and RMPC and complete property reservations. Distribute sales materials (contracts, brochures, support documents, and event supplies). Complete and distribute Daily Sales Reports and Month-to-Date Reports using data extracted from PlotBox. Assist with monthly balancing of sales and bonus reports with Accounting Data Analyst. Assist sales counselors with customer inquiries related to contracts, payments, and documentation. Serve as a cashier to process cash, checks, and credit card down payments for contracts and account balances for PlotBox contracts. Areas of Responsibility - Community Insurance Sales (CIS): Assemble mortuary contract folders for insurance-related services. Scan mortuary insurance contracts into the designated shared drive. Attach missing digital packages to customer files for record accuracy.

Essential Duties and Responsibilities:

File and organize office documents and electronic records. Support the Community Service Sales Administrator in maintaining supplies, forms, brochures, advertising materials, and requisition requests. Assist in assembling contract packets and ensuring availability for all Community Service Counselors. Perform data entry tasks with attention to accuracy and confidentiality. Bundle and distribute internal documents and materials through company mail. Email attachments to Community Service Counselors or IT when support tickets are required. Research property and inventory availability in PlotBox when assisting Senior Counselors. Maintain supply stockroom and inventory control. Ensure accurate and timely distribution of daily and monthly reports to the sales team, managers, and senior leadership. Utilize PlotBox for electronic record processing, reservations, and account updates. Support the Office Manager, Senior Counselors, Community Service Sales Administrator, and Vice President of Sales with administrative and clerical tasks. This job specification should not be construed to imply that these are the only duties or standards required for the position. The incumbent will perform additional duties as assigned.

Education and Experience:

High School Diploma or GED required Minimum two (2) years of customer service or clerical experience required Experience in a sales or administrative support environment preferred

Skills and Abilities:

Type a minimum of 30 wpm. Proficient in Microsoft Word, Excel, and Outlook. Excellent verbal and written communication skills. Strong organizational and time-management skills. Ability to work independently and collaboratively in a fast-paced environment. Positive, professional, and customer-focused attitude. Bilingual in Spanish is a plus.

Machinery and Equipment Used:

Computer/Laptop Telephone and Cellular Smartphone Copier/Scanner/Printer Physical Requirements:

While performing the duties of this job, the employee is regularly required to sit, use hands to handle or feel, reach with arms, talk, and hear. The employee is occasionally required to walk, stand, climb, balance, stoop, kneel, or crouch. The employee must frequently lift and/or move up to 10 pounds and occasionally up to 25 pounds. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Working Environment:

The work environment is typically a standard office setting with moderate noise levels. Reasonable accommodation may be provided to enable individuals with disabilities to perform essential job functions.

Work schedule:

8:30 to 5:00 p.m. Monday - Friday (Saturdays according to rotation schedule)

Pay:

$22.00 - $23.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Health insurance Life insurance Referral program Vision insurance People with a criminal record are encouraged to apply

Work Location:

In person