Experienced Internet Sales Consultant

Experienced Internet Sales Consultant Alexander Hyundai Oxnard, CA Job Details Full-time $60,000 - $200,000 a year 6 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Employee discount Life insurance Qualifications Automotive sales industry regulations Customer service English High school diploma or GED Driver's License Ability to follow instructions Prospecting Full Job Description About us Alexander is a family owned dealership that values all employees individually. We have been in Oxnard for over 14 years serving the community and giving back. We support so many local schools as well as the Boys and Girls club. We also support our local Marine wildlife conservation group CIMWI. We are looking for an experienced internet sales consultant to work with our customers. We have high expectations for volume, gross profit and customer satisfaction. We have a GREAT sales pay plan! And Hyundai is a fast growing franchise!

ESSENTIAL DUTIES

Essential Duties include the following. Other duties may be assigned. Sells and delivers a minimum number of 8 vehicles per month . Writes complete sales orders and processes paperwork in accordance with dealership policies Utilizes dealership sales control and follow-up systems. Attends product and sales training courses as requested by sales manager. Keeps up-to-date on new products and services within the industry. Maintains an owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction. Maintains a prospect development system. All daily to-do's in Dealer Socket must be completed through "Click To Call" by shift end. Conducts business in an ethical and professional manner. Satisfies the transportation needs of vehicle purchasers. Approaches, greets, and offers assistance or direction to any customer who enters the dealership showroom or sales lot. Assists customers in selecting a vehicle by asking questions and listening carefully to their responses. Explains fully product performance, application, and benefits to prospects. Describes all optional equipment available for customer purchase. Offers test drives to all prospects. Follows dealership procedure to obtain proper identification from customer prior to test drive. Exhibits high level of commitment to customer satisfaction. Knows and understands the federal, state, and local laws which govern retail automobile sales. Establishes personal income goals that are consistent with dealership standards of productivity, and devises a strategy to meet those goals. Keeps abreast of new products, features, accessories, etc., and their benefits to customers. Knows and understands equity and values, and is able to explain depreciation to the customer. Ensures that the sales manager has an opportunity to meet each customer. Turns 100 percent of closed deals to finance manager, along with properly completed paperwork (insurance information, trade title, etc.). Prepares sold vehicles for customer delivery prior to customer arrival. Delivers vehicles to customers, ensuring that the customer understands the vehicle's operating features, warranty, and paperwork. Enrolls ALL eligible vehicles in Blue Link before customer takes delivery. Introduces customers to service department personnel to emphasize to them the quality and efficiency of service repairs and maintenance available in the dealership's service department. Schedules first service appointment. Follows up on all post delivery items, tag/title work, "we-owes", and special requests to be sure that all customer expectations are met. Reviews and analyzes actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively. Attends sales meetings. Maintains professional appearance.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or

EXPERIENCE

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

LANGUAGE SKILLS

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

CERTIFICATES, LICENSES, REGISTRATIONS

California State Sales License Valid Driver's License Job Type:

Full-time Pay:

$60,000.00 - $200,000.00 per year

Benefits:

401(k) Dental insurance Employee discount Health insurance Life insurance Paid time off Vision insurance

Experience:

Customer service: 1 year (Preferred)

Work Location:

In person