Experienced Sales BDC Representative (Automotive)

Experienced Sales BDC Representative (Automotive) Diamond Chevrolet of San Bernardino San Bernardino, CA Job Details Full-time $55,000 - $85,000 a year 7 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Employee discount Opportunities for advancement Qualifications Customer follow-ups Automotive sales Spanish Phone communication Lead generation Phone canvassing Sales management systems proficiency Initial Contact (sales skills) CRM system proficiency CDK Appointment scheduling Customer interaction during outreach Sales follow-up Time management Client interaction via phone calls

Full Job Description Job Description:

Diamond Chevrolet of San Bernardino is looking to add 2 experienced BDC Representatives to our team. This role is focused strictly on handling internet leads, making outbound calls, and setting appointments. You will not be selling vehicles — your job is to generate consistent, high-quality appointments for the sales team. This is not an entry-level position. We are looking for individuals with prior automotive BDC experience who know how to manage leads, control conversations, and drive customers into the store and are highly motivated to make phone call and set-up appointments.

Responsibilities:

Handle inbound internet leads quickly and consistently Make high-volume outbound calls, texts, and emails daily Set and confirm appointments Follow up on missed appointments and unsold customers Maintain accurate CRM notes and activity Work directly with management to improve conversion Requirements (NON-NEGOTIABLE): Previous automotive BDC experience Comfortable making 80-120 calls per day Strong phone presence and ability to control conversations Proven track record of setting appointments Consistent follow-up habits and strong work ethic Experience working in a CRM (CDK, eLeads, VinSolutions, etc.)

Preferred:

Spanish/English bilingual Compensation & Benefits Competitive base pay plus performance-based bonuses tied to appointments shown and sold deals Health, dental, and vision insurance Paid time off and 401(k) Ongoing training and opportunity for growth within the dealership

What We're Looking For:

Someone who knows how to move conversations toward an appointment Competitive and performance-driven mindset Consistent and disciplined with follow-up Able to work in a fast-paced environment Do NOT apply if: You do not have automotive BDC experience You are not comfortable being on the phone all day You are looking for a sales or customer service position

Compensation & Benefits:

Competitive salary plus performance-based bonuses/commission. Health, dental, vision insurance; paid time off; 401(k). Ongoing training and career growth opportunities. How to

Apply:

Apply directly through Indeed with your resume. Please include your previous BDC experience and results (appointments set per day, show rate, etc.). Diamond Chevrolet of San Bernardino is an equal opportunity employer.

Job Type:

Full-time Pay:

$55,000.00 - $85,000.00 per year

Benefits:

Dental insurance Employee discount Health insurance Paid time off Vision insurance Application Question(s): How many appointments were you setting per day in your previous BDC role? How many outbound calls were you making per day? Do you have automotive BDC experience? What was your average show rate (%) on your appointments? What CRM systems have you used?

Work Location:

In person