Customer Solutions Associate

A phone call. A text message. Internet access. For most people, these are everyday necessities. At Peninsula Wireless Services, we work with a leading wireless provider to help make connectivity more accessible for people from all backgrounds. We're hiring a Customer Solutions Associate who enjoys interacting with people, solving problems, and helping customers find services that fit their needs. As a Customer Solutions Associate, you'll meet with customers in-person throughout the Burlingame area, educate them on available wireless solutions, and help them get connected. This is an entry-level opportunity with full training provided, making it a great fit for candidates from customer service, retail sales, hospitality, or other people-focused backgrounds. What You'll Do as a Customer Solutions Associate Engage directly with customers at community meetups, retail events, and outreach campaigns Learn our client's wireless products, services, and promotions Identify customer needs and recommend appropriate solutions Answer questions and provide a positive customer experience from start to finish Guide customers through enrollment and activation processes Support daily and weekly sales goals through professional customer interactions Work alongside fellow Customer Solutions Associate team members to share ideas and improve results Participate in ongoing training focused on communication, customer engagement, and sales development Why You'll Love this

Customer Solutions Associate Role:

Entry-level opportunity with hands-on training Daily interaction with customers in a fast-paced environment Real-world experience in customer service, telecommunications, and sales Opportunity to develop transferable communication skills Weekly pay and performance-based incentives Growth opportunities into leadership and management positions Team outings, networking opportunities, and professional development events What We're Looking For in a

Customer Solutions Associate:

Positive attitude and strong communication skills Comfortable speaking with customers throughout the day Customer-focused mindset with an interest in helping others Background in customer service, hospitality, retail, restaurants, or sales is a plus Coachable and eager to learn new skills Reliable, professional, and team-oriented Motivated to grow in a performance-driven environment This Customer Solutions Associate position is fully onsite and centered around face-to-face customer interaction. Every Customer Solutions Associate starts with training, support, and mentorship designed to help them succeed.

Pay:

$1,000.00 - $1,500.00 per week

Benefits:

401(k) On-the-job training Paid time off Professional development assistance

Work Location:

In person