Sales Operation Coordinator

Position OverviewAn industry-leading events organization is seeking a Sales Operations & Billing Coordinator to support its sales and event operations teams. This role is responsible for sales order processing, invoicing, contract administration, reporting, and database management while ensuring accuracy across Salesforce and Oracle systems.

The ideal candidate is highly detail-oriented, organized, and customer-focused, with strong communication skills and the ability to manage multiple priorities in a fast-paced environment. This individual will work closely with internal sales teams and clients to support billing operations, exhibitor account management, and event sales coordination. Key ResponsibilitiesProcess and review sales contracts for accuracy and completeness within Salesforce Ensure contract and billing data properly flows between Salesforce and Oracle systems Enter exhibitor contract information and generate customer invoices Investigate and resolve invoice discrepancies, billing disputes, and account changes Monitor exhibitor account status and verify appropriate discounts and credits are applied Maintain client-specific invoicing requirements and audit controls Assign and manage sales leads within Salesforce based on territory and category alignment Process updates and change requests across Salesforce, floor plans, and product tracking systems Maintain and update process documentation and operational procedures Support prebook and rebook event sales processes as needed Track and manage product holds, including weekly reporting to the sales team Assist with ongoing floor plan maintenance, auditing holds, and managing contracted customer placements Provide onsite event support for rebooking activities when required