Sales Advisor

Sales Advisor Altamonte Springs, FL $40,000

• $50,000 a year
• Full-time $40,000
• $50,000 a year
• Full-time Job Purpose As successful UK based company expands into the US Market, we are looking for a dynamic, highly driven and focused person who loves sales and booking travel, and can demonstrate their ability in achieving KPI's.

In this role there may be future opportunities to travel to one of our offices overseas if you are eager to learn and you have the ability to sell the unique vacations we offer to our customers. Booking is the first part of the customer journey with Imagine Cruising, therefore we are looking for an individual who has the required passion and skill to provide excellent service to our potential customers.

Responsibilities:

• To service inbound sales calls and understand the customers' needs, build rapport and offer expert cruise and land holiday solutions
• Provide excellent service to all of our customers, adapting the approach taken for each call.
• Create exemplary customer engagement, understand the customer's requirements, pitch and close the sale
• The ability to offer the customer alternative solutions if the original offering does not meet the customer requirements
• Meeting, or exceeding, company KPI's relating to Conversion rate, Margins, data capture, and call handling
• Making accurate cost calculations, and providing customers with quotations quickly and efficiently
• Produce accurate administration work to complete the booking process
• Work pro-actively as part of a small team within a large department of Reservations Agents bringing energy and drive to a fast moving and dynamic environment
• Work effectively with other departments to ensure a smooth customer journey
• Follow call center compliance guidelines that include adhering to FTC, state Seller of Travel laws and Data protections policies Qualifications/ skills/ experience / knowledge Travel industry experience is essential.

Full training will be given to the successful candidate. Must have experience in a sales environment, call center ideally but not essential Critical Competencies Highly motivated sales person who is results orientated, driven to accomplish goals and have a high degree of self

• motivation Able to understand profit and loss calculations and basic business finance, e.

g., gross margin percentages and calculations Proven sales history with the ability to hit company KPI's The ability to identify with customers, establish rapport and build relationships The ability to adapt style to provide the customer with a personalized service Must be able to organise themselves in order to achieve targets/KPI's Takes responsibility for actions and results Has the ability to thrive under pressure Can demonstrate resilience and focus on opportunities, high quality and business profit. Has excellent communication and listening skills Can be flexible in approach and able to work weekends and extended or additional hours to suit business requirements. Great attention to detail Computer literate Good working knowledge of Excel, Word, Outlook and the internet. Organisation Structure & Career Path Benefits

• 10 days paid vacation
• 1 Birthday Leave
• Health Insurance
• 401K with company contribution
• 7 days paid sick leave after a years service
• Annual Discretionary/non-contractual Company Discretionary Bonus
• Possible participation in Familiarization trips on Imagine Cruising's travel packages

Pay:

$40,000.00

• $50,000.

00 per year

Benefits:

401(k) Health insurance

Work Location:

In person