Lead Guest Service Associate - Sales & Guest Experience (Hialeah Country Club Plaza)

Lead Guest Service Associate - Sales & Guest Experience (Hialeah Country Club Plaza) European Wax Center - 2.8 Hialeah, FL Job Details Part-time | Full-time $14.50 - $16.00 an hour 19 hours ago Benefits Dental insurance Employee assistance program Vision insurance 401(k) matching Opportunities for advancement Referral program Qualifications Guest reservation booking Maintaining an organized workspace Promoting products Service scheduling Greeting customers Processing cash transactions Mid-level Achieving repeat beauty service customers Team training Retail store product knowledge Activity sales targets Beauty & cosmetics sales Clean workspace maintenance Suggestive selling Tracking inventory levels Leadership Team motivation (leadership skill) Communication skills Salon maintenance Retail beauty store experience Full Job Description Full-Time & Part-Time Hourly +

Sales Bonuses Work Location:

In person Are you passionate about the beauty industry, love connecting with people, and thrive in a sales-driven environment? European Wax Center is hiring a Lead Guest Service Associate (also known as Front Desk Associate or Sales Associate) to deliver exceptional guest service while driving overall center revenue. Key Responsibilities Assist in training Guest Service Associates. Greet guests and create a welcoming, high-energy environment. Promote additional services, new products/promotions, sell wax passes and rebook guests to meet sales goals. Educate guests on our exclusive product line. Manage front-desk operations, including, but not limited to, check ins, check outs, reservation scheduling, confirmation calls, cash handling, and inventory control. Maintain a clean, professional, and organized center appearance. Be a model for your peers, striving to lead others to their full potential. What We're Looking For Strong sales and guest service skills Excellent leadership, communication and interpersonal abilities Goal-oriented mindset with a passion for hitting targets Previous experience in retail, sales, or the beauty industry is a plus Availability to work evenings and weekends Benefits (Subject to eligibility) 401k Company Match Health, Vision, and Dental Insurance (28+ hours/week) Generous Bonus Incentive 2x/month (Packages + Retail) Training and career advancement opportunities Perks Daily Pay Employee Assistance Program Team Member Assistance Fund Culture Committee - Have fun while being the best! Referral Bonus - Generous Incentive to hire all roles!