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Job Description
Debt Advisor
I, II, III
Progressive Debt Relief - 3.3 Orlando, FL Job Details Full-time $21 - $31 an hour 2 hours ago Benefits 401(k) Paid time off 401(k) matching Referral program Qualifications Customer communication Interpersonal skills Bachelor's degree Attention to detail Prospecting Outbound calling Account management Full Job Description Job Overview Progressive Debt Relief is seeking an experienced, client-focused Debt Advisor to guide individuals through the early stages of their debt relief journey. This role is ideal for professionals who value education, compliance, and building meaningful, long-term client relationships. Debt Advisors manage both inbound and outbound client communications, provide need-based education, and ensure strict adherence to all compliance and consumer protection standards. This is a non-transactional role that requires professionalism, emotional intelligence, sound judgment, and consistent follow-through. Debt Advisors are expected to actively manage client relationships—not simply respond to inbound inquiries. Success in this role requires ownership of assigned accounts, disciplined pipeline management, and proactive, compliant follow-up. What You'll Do Proactively manage a pipeline of assigned clients and prospects through consistent outbound follow-up Maintain scheduled follow-ups, reminders, and outreach cadences within the CRM Provide clear, objective education regarding debt relief services and available alternatives Handle inbound and outbound client communications professionally and in full compliance Maintain accurate, real-time CRM documentation, including follow-up schedules and next steps Guide clients through the first 90 days of their program with scheduled, documented check-ins Adhere to all TCPA, state, and federal compliance requirements Who You Are Self-directed and comfortable owning and managing a book of business Persistent without being aggressive; professional and respectful in all outreach Understands that follow-up is a core professional responsibility, not an optional task Client-focused with strong verbal and written communication skills Comfortable discussing complex financial topics with empathy and clarity Organized, reliable, and detail-oriented Able to apply professional judgment within established guidelines Motivated by making a positive, ethical impact on clients' lives Accountability & Performance Expectations Debt Advisors are accountable for: Timely outbound follow-up on all assigned leads and active clients Maintaining required contact cadences and clearly documented next steps Re-engaging unresponsive prospects and clients through compliant outreach Managing their book of business with urgency, professionalism, and consistency Meeting individual performance expectations related to activity, follow-up, and client engagement This role is not suited for individuals who prefer to wait for inbound calls or avoid follow-up responsibilities . Progressive Debt Relief values advisors who take ownership, follow through, and treat client communication as a professional obligation—not a convenience. Growth & Opportunity This role offers professional growth, long-term stability, and the opportunity to make a meaningful difference in clients' lives. This requisition supports hiring across multiple levels within the Debt Advisor role, including Debt Advisor I, Debt Advisor II, Debt Advisor III, and Senior Debt Advisor . Final title, responsibilities, and compensation will be determined based on experience, qualifications, and demonstrated proficiency.
Compensation:
The listed salary range reflects base compensation only. Eligible Debt Advisors may also qualify for performance-based quarterly incentives, providing the opportunity for total annual earnings to exceed six figures. Additional Information A full job description will be provided during the interview process. Progressive Debt Relief is an equal opportunity employer. This position involves providing general educational information regarding debt settlement services. No outcomes or results are guaranteed. PDR employees do not provide legal or tax advice and do not enroll clients unless the debt settlement service is determined to be appropriate following an analysis and is voluntarily requested by the client. Applicants who are subject to a non-compete, non-solicitation, or similar restrictive covenant are encouraged to review their existing agreements prior to applying. Employment with Progressive Debt Relief may require execution of a non-compete or other restrictive covenant as a condition of employment. Any such agreement will be provided for review prior to hire and enforced in accordance with applicable law. Employment is contingent upon successful completion of a background check and professional reference check, conducted in accordance with applicable law and job-related requirements. Reference checks may include contacting current or former employers. Employment with Progressive Debt Relief is at-will , meaning either the employee or the Company may terminate the employment relationship at any time, with or without cause or notice, subject to applicable law.
Job Type:
Full-time Pay:
$21.00 - $31.00 per hour
Benefits:
401(k) 401(k) matching Paid time off Referral program Application Question(s): How many years of professional sales or advisory experience do you have? What is your typical commute time to Downtown Orlando? Do you have any ongoing scheduling commitments or limitations that would require accommodation in this role? Do you have any pre-scheduled time off or known absences that would need to be considered if selected for this role?
Important notice:
This is a fully in-office position and is not remote or hybrid. Please confirm your understanding by responding "I understand." To continue in the application process, please confirm that you have reviewed the full job description and the posted compensation range. Please respond "I understand." Please describe your current employment status and your anticipated transition timeline should you accept a new position. What prompted you to explore new opportunities from your most recent role? After reviewing the job description, briefly describe how your experience, skills, and work style align with the responsibilities and expectations of this role. This role requires consistency, proactive follow-up, sound judgment, and professionalism in client communication. It is best suited for individuals who take ownership of their work, are coachable, and follow through on responsibilities without constant supervision. Please be specific in explaining how your experience and work style align with these expectations. Additionally, briefly share your short-term and long-term career goals. Do you speak Spanish? This role requires consistent, full scheduling availability. Do you currently have full availability to meet the scheduling requirements of this position?
