SALES PROCESSING SPECIALIST

The Sales Processing Specialist works closely with our sales team and other departments ensuring that purchase orders are processed in a timely manner and all customer inquiries are addressed promptly. In this position, providing excellent customer service is a prime responsibility.

ESSENTIAL FUNCTIONS

Uses appropriate resources to accurately and efficiently respond to requests for price quotations, purchase orders, order changes, adjustments, and cancellations directly from commercial customers, original equipment manufacturers, and distributors. Achieves and maintains rapport with customers and always provides excellent customer service. Ensures that orders are entered into the database in a timely manner and without error. Consistently communicates with customers regarding status of orders. Follows each order processed to ensure timely delivery of products and customer satisfaction is achieved. Utilizes resources to establish credit status on rush orders. Maintains database of active orders and posts changes regarding scheduling, partial shipments, and credit. Performs duties where some judgment is required when communicating with customers, sales representatives, and intercompany personnel. Provides status reports to management, as requested. Performs other related duties as assigned.

REQUIREMENTS

Degree in a corresponding field, preferred; will consider relevant years' experience in lieu of degree. Minimum of 3 years' experience working in a customer and/or sales support role. Requires a consistent and dependable work history, ideally reflecting 3-5 years of tenure with each previous employer. Must be able to achieve and maintain good rapport with customers at all times. Ability to quickly learn FuelMaster equipment, components, parts and their functions. Ability to learn corresponding databases such as Visual and Dynamic CRM. Proficient with Outlook, Word, and Excel. Strong written and verbal communication skills, proficient with data entry. Detail oriented with ability to manage time and remain organized, especially when under pressure.

CLOSING DATE

6/30/26 Syntech job descriptions are meant as summarizations only. They do not necessarily reflect all duties and responsibilities of a position. Syntech is a drug and alcohol-free work environment and Equal Opportunity/Affirmative Action Employer (Minority/Female/Disabled/Veteran)

Pay:

$40,208.99 - $55,058.14 per year

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Health insurance Life insurance Paid time off Professional development assistance Retirement plan Tuition reimbursement

Work Location:

In person