Car Wash Attendant (Sales-Focused)

Car Wash Attendant (Sales-Focused) AquaShine 13 LLC Duluth, GA Job Details Part-time 1 day ago Qualifications Deal closing Objection handling (sales technique) Customer communication Customer relationship building Maintaining an organized workspace Customer retention Customer service Key Performance Indicators Loyalty programs Car wash Stocking Achieving sales targets Clean workspace maintenance Communication skills Facilities maintenance Entry level Full Job Description Car Wash Attendant (Sales-Focused) Position Summary The Car Wash Attendant serves as a frontline sales ambassador responsible for driving revenue through membership conversions, wash upgrades, and customer engagement at the pay station. This role is accountable for delivering a high-energy, consultative sales experience while ensuring operational excellence and customer satisfaction. Core Responsibilities Sales & Revenue Generation Proactively engage every customer at the pay station with a consultative, sales-driven approach Present, position, and close sales on unlimited membership packages as the primary objective Effectively upsell premium wash packages and add-on services to maximize ticket value Communicate the value proposition and cost savings of memberships with confidence and clarity Consistently meet or exceed individual and site-level sales targets and KPIs Capture customer information and drive email and loyalty program sign-ups Leverage promotions, limited-time offers, and incentives to increase conversion rates Customer Experience Excellence Deliver a high-energy, professional, and persuasive customer interaction on every transaction Build rapport quickly and tailor recommendations based on customer needs Address customer objections and concerns with a solutions-oriented mindset Ensure every customer leaves with a clear understanding of services and membership benefits Maintain a strong focus on customer satisfaction and retention Operations & Wash Execution Safely and efficiently guide customers into the wash tunnel Perform vehicle pre-checks to ensure safe processing Apply pre- and post-wash treatments as needed Maintain optimal flow and minimize downtime or service delays Use proper techniques throughout wash and drying processes Facility & Site Maintenance Maintain a clean, organized, and sales-ready environment, especially at the pay station Ensure signage, menu boards, and promotional materials are accurate and visually compelling Monitor and report any equipment issues or operational disruptions Restock supplies and maintain overall site presentation standards Keep vacuum areas, trash stations, and customer-facing zones clean and functional Key Performance Indicators (KPIs) Membership conversion rate Upsell/upgrade percentage Average ticket value (ATV) Customer satisfaction scores Email/loyalty sign-up volume Qualifications Strong sales aptitude with the ability to confidently ask for and close sales Excellent communication, persuasion, and interpersonal skills Prior experience in retail, sales, or customer-facing roles preferred Ability to thrive in a fast-paced, goal-oriented environment Positive, outgoing personality with a results-driven mindset Flexibility to work varying shifts, including weekends and holidays Physical Requirements Ability to stand for extended periods Ability to lift up to 30 pounds Ability to perform repetitive physical tasks including bending, reaching, and squatting AquaShine Express Car Wash is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.