Sales Operations Coordinator

Position Overview The Sales Operations Coordinator is responsible for managing the entire client lifecycle from contract signing through final payment and substantial completion.

This role combines:

Client communication Design execution Permitting & pre-construction coordination Administrative support for sales reps You will act as the bridge between the client, sales team, and operations , ensuring every project moves forward efficiently and professionally. What Success Looks Like Projects move quickly from contract → excavation Clients feel informed, confident, and taken care of No delays due to missing permits, approvals, or documentation Sales reps are freed up to focus on selling Projects close cleanly with final payment collected and strong reviews Key ResponsibilitiesClient Communication & Project Management (Full Lifecycle) Serve as the primary point of contact after contract signing Manage client communication from: Design → Pre-construction → Construction → Completion Maintain proactive, high-level communication throughout the project Set expectations and prevent delays or confusion Drive toward a 5-star client experience Design & Layout Execution Create and modify 3D pool designs using VIP3D Finalize design selections with clients

Produce:

Layouts Construction-ready plans Ensure designs are accurate, complete, and buildable Permitting & Utility Coordination (Full Ownership) Prepare and submit all required permits Coordinate with municipalities and inspectors Track permit progress and approvals Schedule and manage all 811 requests Ensure 811 locates are: Completed prior to excavation Maintained and kept current throughout the entire project lifecycle This is a core responsibility of the role. HOA Coordination (Client Support Role) Assist homeowners in navigating HOA requirements Provide necessary plans, documents, and guidance Track approval status and follow up as needed

Note:

The homeowner submits HOA applications — you ensure they have everything required.

Payment & Documentation Management Collect:

Deposits Progress payments Final (substantial completion) payment Ensure all documentation is complete: Contracts Selections Approvals Maintain organized and accurate job files Sales Team Support (Administrative Function) Act as a dedicated administrative partner to sales reps

Handle:

Scheduling Coordination Follow-ups Documentation Internal Structure & Workflow Work under the direction of the

Admin Director The Admin Director:

Assigns tasks Defines processes Provides instruction You will: Execute tasks as directed Support the system and workflow Help reduce workload on leadership Transportation Requirement Drive sales reps to and from appointments so they can work while in transit Travel to job sites as needed

Pay:

$700.00 per week

Work Location:

In person