Oracle Sales & solutions Lead
Job
Tata Consultancy Services Limited
Columbus, IN (In Person)
$210,000 Salary, Full-Time
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Job Description
Must Have Technical/Functional Skills
- Knowledge of oracle EBS and Fusion Saas
- Hands on Erp implementation experience on oracle EBS and Fusion SaaS
- Roles & Responsibilities Role Overview The Customer Engagement & Growth Partner is responsible for driving account growth, shaping customer-centric solutions, and acting as a trusted advisor across the full lifecycle—from business development and solutioning to delivery governance.
- Business Development & Revenue Growth
- Drive strategic customer interactions to strengthen executive relationships and uncover growth opportunities
- Lead opportunity mining across existing accounts and new logos
- Own top-line and revenue growth, including pipeline creation and deal conversion
- Identify and incubate new revenue streams aligned to customer priorities, industry trends, and emerging technologies
- Enable growth through a balanced Hunting (new customers / new offerings) and Farming (account expansion) strategy
- Collaborate closely with Account Client Partners, Relationship Managers, and Delivery Heads to define and execute account growth strategies ________________________________________ Solutions & Innovation Leadership
- Build and position customer-centric, outcome-driven solutions aligned to business and technology roadmaps
- Lead PoC / PoV initiatives to demonstrate business value and accelerate client decision-making
- Conduct and facilitate customer workshops for solutioning, innovation, and technology road mapping
- Work with extended solution architects and domain experts to own, integrate, and stitch together end-to-end proposals and responses ________________________________________ Delivery & Customer Engagement
- Act as the Customer Engagement Partner, ensuring alignment between customer expectations and delivery outcomes
- Perform risk analysis and governance oversight for key strategic programs
- Proactively manage and resolve customer escalations, strengthening trust and long-term relationships
- Partner with delivery leadership to ensure predictable execution, quality outcomes, and customer satisfaction ________________________________________ Success Measures
- Revenue and pipeline growth
- Expansion of strategic accounts and new revenue streams
- Customer satisfaction and relationship strength
- Effective risk management and escalation r esolution
- Successful conversion of PoCs/PoVs into scalable engagements 1. Work with delivery partners and delivery heads to align with customer needs 2. Highlight and mitigate program risks Skill sets
- Experience in managing larger oracle Fusion SaaS footprints (SCM or finance area)
- Previous experience in oracle EBS
- Capability to handle C suite customers and direct reports
- Ability to drive business outcomes Generic Managerial Skills, If any Functional & Managerial Skills
- Demonstrated ability to work effectively with cross functional and multi disciplinary teams to design and deliver solutions aligned to customer business needs
- Strong capability to build, plan, and execute business development strategies for targeted and strategic accounts
- Proven analytical skills with the ability to identify problems, think creatively, and propose innovative, outcome oriented solutions
- Experience in opportunity pipeline planning, sales governance, and lead to deal conversion
- Ability to collaborate with Centers of Excellence (CoEs) and Subject Matter Experts (SMEs) to assemble the right expertise and craft differentiated deal responses
- Strong executive presence with the ability to engage C suite and senior customer executives, leading discussions on technology strategy, digital transformation, and business outcomes
- Ownership mindset to lead engagement delivery, acting as the primary client point of contact and single point of accountability for escalations
- Ability to build and sustain long term customer relationships, driving trust, credibility, and repeat business ________________________________________ Behavioral Competencies
- Customer Centricity
- Consistently demonstrates a deep understanding of customer needs and prioritizes solutions that deliver measurable business value
- Strategic Thinking
- Ability to think long term, connect business goals with technology strategy, and translate vision into actionable plans
- Collaboration & Influence
- Works effectively across organizational boundaries, influencing without authority and fostering strong stakeholder alignment
- Accountability & Ownership
- Takes end to end responsibility for outcomes, including delivery quality, customer satisfaction, and issue resolution
- Decision Making
- Uses data, experience, and judgment to make timely and well reasoned decisions in complex and ambiguous situations
- Executive Communication
- Communicates clearly, confidently, and credibly with senior leadership and C suite stakeholders
- Adaptability & Resilience
- Responds effectively to changing priorities, market dynamics, and customer expectations
- Integrity & Professionalism
- Demonstrates ethical behavior, transparency, and professionalism in all stakeholder interactions
- Growth Mindset
- Continuously seeks learning, innovation, and improvement for self, team, and organization
Base Salary Range :
$200,000 to $220,000Per Annum TCS Employee Benefits Summary:
Discretionary Annual Incentive.Comprehensive Medical Coverage:
Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.Family Support:
Maternal & Parental Leaves.Insurance Options:
Auto & Home Insurance, Identity Theft Protection.Convenience & Professional Growth:
Commuter Benefits & Certification & Training Reimbursement.Time Off:
Vacation, Time Off, Sick Leave & Holidays.Legal & Financial Assistance:
Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing. #LI-SV2 #LI-KUMARAN
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