Sales Coordinator

BASIC PURPOSE

Sales Coordinator will be an efficient back-up to the property Director of Sales, assisting with all sales functions as directed by the

GM/DOS DAILY TASKS MAY INCLUDE

• Participate in daily stand-up meeting / manager's meeting
• Complete reader board signage for in-house meetings or groups
• Ensure meeting room is set properly; assign staff to assist with breaks
• Visit in-house clients to greet and ensure all needs are met or exceeded
• Complete a minimum 5 proactive sales calls and or publicity calls (between 9 am - 11:30 am). No other work should be completed during this time… proactive selling only!
• Complete electronic campaigns as directed to promote hotel rooms
• Complete follow up calls on outstanding tentative agreements
• Complete follow up calls on definite upcoming groups (for rooming lists, cut-off dates, etc.)
• Complete proposals, tentative & definite contracts within 24 hours of contact with the guest
• Complete Loss of Business reports
• Enter definite group blocks into OnQ Sales & Events
• Contact past groups to determine future needs
• Complete research on potential groups and transient business (for future proactive calls)
• Verify billing, posting of meeting revenues, & collect payment from in-house groups
• Respond to incoming meeting and sleeping room inquiries (avoid voice mail if possible)
• Complete and circulate BEOs for upcoming meetings
• Conduct site tours for potential guests as well as walk-ins
• Complete LNR and Group tracking as directed; review with GM/FOM for accuracy
• Organize your office for tomorrow, including a detailed plan of attack
• Other Tasks as needed to market hotel in community

WEEKLY DUTIES MAY INCLUDE

• Send out property critiques to recently departed groups to solicit feedback & rebook
• Complete VIP gift baskets and welcome gifts as needed
• Complete and E-Mail Weekly Sales Summary as needed/directed

MONTHLY DUTIES MAY INCLUDE

• Review end of month LNR & Group tracking reports, SOB Variance and Final Pace Reports for the month
• Update Marketing Plan with Previous Month's final Pace and SOB Reports.
• Review packages sold on brand website ensure items for packages are available for GSAs
• Begin completing Monthly Sales Strategies
• Review and update brand website (photos, packages, amenities, etc.)
• Review and update 3rd party websites for proper amenities, pictures, driving directions, etc.

KNOWLEDGE AND SKILLS

Education:

No formal education required

Experience:

Experience in hospitality sales required

ENVIRONMENT

Physical Job Requirements Lifting/Pushing/Pulling/Carrying:

Position does not require a great deal of lifting/pushing/pulling or carrying, aside from the normal functions required in an office setting

Bending/Kneeling:

Functions of this job includes a minimal amount of bending, stooping and kneeling during the course of a shift.

Mobility:

Total mobility is required, with outside sales visits, property tours and competitive set driving occurring at the direction of the

GM/DOS Standing/Walking:

Position may include a normal amount of standing and walking during the course of a shift

Climbing Stairs:

May require climbing of moderate amount of stairs

Hearing/Vision/Speech:

• One-on-one communication with guests, supervisors, and coworkers is critical
• Must be able to receive, understand and give directions within the Sales Department
• Must be able to clearly communicate property, company and contract information to clients
• Must have exceptional written and verbal skills, as well as ability to compose professional and articulate emails and written communication
• Must be able to understand, compile and submit reports in an efficient manner

Protective Clothing:

No protective clothing typically needed in the performance of tasks required of this position No.

of employees supervised:

None Travel required: Some local travel may be required as directed by the

DOS Hours Required:

Scheduled days and times may vary based on need.

Job Type:

Full-time Pay:

$18.00 - $20.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Health savings account Life insurance Paid time off Referral program Vision insurance

Work Location:

In person