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Inside Sales Representative
Job
Feralloy Corporation
Portage, IN (In Person)
$52,000 Salary, Full-Time
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Job Description
Join a team where customer relationships, product knowledge, and service excellence come together. We're currently looking for a highly motivated Inside Sales Representative to support our organization. This is a full-time, salaried position ideal for someone with strong administrative and communication skills, a background in steel or industrial sales, and a passion for delivering top-notch customer service. If you're organized, dependable, and looking to grow your career in a stable and respected company, we want to hear from you! Key Responsibilities Build and maintain strong professional relationships with customers through responsive, reliable service Collaborate with Outside Sales and Inside Sales Manager to respond to quotes and fulfill orders accurately Interpret customer material applications and relay internal needs using AS400 and Salesforce™ Maintain updated and accurate customer data in the AS400 system Support customer satisfaction through clear communication, inventory coordination, and timely delivery Understand our division's capabilities to make informed, quality-driven decisions Effectively respond to urgent customer needs and changing priorities Make proactive cold calls to help generate new business Manage contract accounts and inventory programs with precision and organization Requirements Knowledge & Skills Proficient in AS400, Microsoft Word, Excel, and Outlook Strong verbal and written communication skills Excellent phone etiquette, organizational skills, and problem-solving ability Ability to manage multiple tasks in a fast-paced environment Detail-oriented, dependable, and a team player Education & Experience High school diploma or GED required Entry Level, but 1-2 years of experience in steel or industrial sales preferred Additional Skills Ability to explain and present information clearly in both one-on-one and group settings Basic math and data analysis skills Knowledge of steel terminology and product grades is a plus Occasional travel may be required