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Customer Care and Inside Sales Specialist
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Schendel Lawn and Landscape
Topeka, KS (In Person)
$42,640 Salary, Full-Time
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Job Description
Customer Care and Inside Sales Specialist Schendel Lawn and Landscape Topeka, KS Job Details Full-time $35,360 - $49,920 a year 12 hours ago Benefits Paid training Health insurance Dental insurance 401(k) Paid time off On-the-job training Vision insurance 401(k) matching Referral program Qualifications Teamwork Customer service English Attention to detail Client interaction via phone calls Full Job Description Are you someone who enjoys helping people, solving problems, and working with a team? Schendel Lawn & Landscape and its sister company Green Pest Solutions are looking for a friendly, dependable, people-oriented Customer Care & Inside Sales Specialist to help us deliver an exceptional customer experience. This role is often the first impression customers have of our company, and we're looking for someone who genuinely enjoys helping others and making their lives easier. You'll spend much of your day talking with customers, answering questions, solving problems, scheduling services, and helping customers choose the right lawn and pest solutions for their homes. Sales experience is helpful, but not required — we provide training and ongoing support. This role is ideal for someone who: Enjoys talking with people and building relationships over the phone Thrives in a fast-paced environment Stays organized and detail-oriented while juggling multiple tasks Shows up consistently and follows through on commitments Works well with teammates and willingly jumps in to help others Maintains a positive, professional attitude even during busy or challenging situations We rely heavily on this position, so reliability, punctuality, teamwork, and strong communication skills are essential to success. We are looking for someone who: Has an exceptionally positive, can-do attitude Naturally enjoys helping customers and co-workers solve problems Is organized, dependable, and detail-oriented Is comfortable handling a high volume of customer calls and tasks throughout the day Works well in a fast-paced, team-oriented environment Communicates professionally and confidently with customers and co-workers Has a functional understanding of Microsoft Office, email, and texting Can learn new software and adapt to changing processes Looks for ways to improve efficiency and customer experience Is comfortable discussing services, making recommendations, and asking for the sale when appropriate Stays calm, professional, and solution-focused during difficult customer interactions We're looking for someone who wants to be part of a strong team long term — someone who takes pride in helping customers, supporting coworkers, and contributing every day. We work hard, help one another, and believe in creating a positive workplace where dependable people can grow and succeed. We provide training, ongoing support, and opportunities for team members to increase their skills, responsibilities, and income over time. What will you do at Schendel Lawn & Landscape/Green Pest Solutions? Handle a large volume of customer phone calls and digital interactions while providing a positive customer experience (75+ calls/day) Identify customer needs and work to resolve issues the same business day whenever possible Answer customer questions regarding billing, scheduling, and services Sell lawn and pest service programs over the phone Follow up with leads and help guide prospective customers through the sales process Make outbound calls to existing customers to recommend additional services Schedule sales appointments and service visits as needed Support teammates when workloads increase and contribute to a collaborative team environment Assist with administrative projects supporting accounting, sales, production, and leadership teams Help create an exceptional experience for every customer interaction If you enjoy helping people, thrive in a fast-paced team environment, and take pride in being dependable and solution-oriented, we'd love to hear from you. Please submit a current resume with references. A cover letter that helps us get to know you is encouraged. Base salary is $35,360 to $49,920 annually, dependent on experience, plus sales commissions.