Inside Sales - HVAC

Inside Sales - HVAC Plumbers Supply Co - 3.4 Louisville, KY Job Details Full-time 1 day ago Benefits Wellness program Paid holidays Disability insurance Health insurance Dental insurance Vision insurance 401(k) matching Qualifications Visitor query response Customer returns handling Phone communication Customer order taking Sales needs analysis Greeting customers Shipment tracking for distribution operations Answering guest questions Equipment malfunction troubleshooting Mid-level Technical support High school diploma or

GED HVAC

system installation HVAC sales Freight shipment tracking Retail store product knowledge Order tracking Closing sales leads Communication skills Technical sales Closing sales Client interaction via phone calls Full Job Description Counter Sales Associate — Louisville, KY (HVAC Focus) Plumbers Supply Co. has been a trusted name in the trades for over 103 years. Family-owned, Louisville-based, and built on actually knowing the product. We're hiring a counter sales associate for our Louisville branch with a strong HVAC background — someone who can talk equipment, troubleshoot on the fly, and give contractors and technicians real answers.

WHAT THIS JOB ACTUALLY IS

You're the first person an HVAC contractor, technician, or facility manager talks to when they walk in or call. That means you need to know the product line — equipment, parts, supplies — stay composed when the counter gets busy, and give people the right answer the first time. It's a sales role, but the best counter people think like technicians who also know how to close.

DAY-TO-DAY RESPONSIBILITIES

Greet and assist walk-in and phone customers promptly and professionally Recommend and sell HVAC products based on actual job requirements Process orders, quotes, and returns accurately Track shipment schedules and push on orders when a job is waiting on parts Be the go-to resource for product specs, cross-references, alternatives, and technical questions Hold a professional standard at the counter — every interaction reflects the branch

WHAT WE'RE LOOKING FOR

High school diploma or GED 2+ years in HVAC sales, supply house counter work, or HVAC service/installation (preferred) Enough product knowledge to have a real conversation with a working technician Self-directed — you don't need someone telling you a customer needs help Strong verbal and written communication Comfortable on your feet for a full shift and able to lift 50 lbs routinely

WHAT YOU GET

Competitive pay Medical, dental, and vision insurance 10 paid holidays plus vacation and sick time Life and disability insurance Wellness program with incentives 401K with company match Financial planning support through Cerity Partners If you know HVAC, work well under pressure, and want a counter role at a company with real staying power — apply now. SxHepnpEMN