Job Description
Treasury Management Support Specialist German American life insurance, paid time off, paid holidays, 401(k) United States, Kentucky, Owensboro Jun 09, 2026
Job Title:
Treasury Management Support Specialist Summary of Duties and Responsibilities:
This service-oriented individual will work in the Operations Hub to support internal partners and external customers, ensuring smooth implementations, reliable technical support, and effective servicing of Treasury Management products and services for all business accounts. What You'll Do:
The Treasury Management Support Specialist plays a key role in supporting business customers and Treasury Management Sales team members. This position serves as a primary liaison between customers and internal partners, ensuring clear, timely communication regarding the status of requests, implementations, and ongoing activities. The specialist works directly with customers to educate, train, and provide ongoing support for Treasury Management products and services. Core responsibilities include preparing, tracking, and administering contracts; maintaining accurate documentation and data storage; and ensuring all required materials are received and processed in a timely and efficient manner. The role requires strong organizational skills and the ability to manage multiple competing priorities while meeting established deadlines. A strong commitment to delivering positive customer experiences is essential. The specialist is also responsible for handling sensitive customer issues and escalations with professionalism and discretion, ensuring concerns are appropriately documented, communicated, and escalated in accordance with established policies and procedures. This includes identifying trends, providing accurate reporting, and partnering with leadership and internal teams to support resolution and continuous improvement. Additional responsibilities include answering inbound calls and responding to inquiries related to business online banking products and Treasury Management services, including lockbox, ACH, Positive Pay, wire transfers, and other cash management solutions. What it Takes:
Attention to detail, with the ability to identify anomalies and red flags
Discretionary approach with a focus on preventing unnecessary customer impact
A mindset for change that embraces our environment of continuous improvement
Effectively managing your time and assigned workloads within strict processing timelines
Strong verbal and written communication skills, with the ability to listen and retain
Interpersonal skills that build strong partnerships and strengthen the team
Strong working knowledge of computers and a desire to learn new software
Trouble shoot complex situations and formulate feasible solutions
Possess an advisory and teaching mindset Bonus Points:
Experience with ACH Processing & Treasury Products
AAP or CTP certification (or willingness to obtain)
Bilingual or multilingual skills
Microsoft Office certification services What we can offer you: Flexible working location: Jasper, IN, Owensboro, KY, or Evansville, IN
Medical, dental, vision, STD, LTD, Life insurance, etc.
17 days paid time off, 11 paid holidays and bereavement leave
Education Assistance Program
Paid parental bonding leave
Wellness benefits
Life event coverage
Service awards
Financial benefits including 401(k) match, stock purchase plan and more
Great deals on both national and local discounts on everything from computers and vacations to phones and retail shopping.
Logo wear discounts
Free checking account, checks and discounted bank services. This position will be located at: 313 Frederica St
Owensboro, Kentucky, 42301
United States About Us:
German American Bancorp and its family of financial services companies employ talented, compassionate people throughout the organization, truly making German American special. Delivering genuine, customized, personal service with a focus on truly serving customers and communities well, our employees bring the Shield of Excellence commitment to life with each and every interaction.
