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Assistant Sales Center Manager
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Baker Distributing Company LLC
Shreveport, LA (In Person)
Full-Time
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Job Description
JobSummaryThe Assistant Sales Center Manageris responsible forassistingthe Sales Center Managersin managing sales and operations at one of our established wholesale HVAC distributorships that carry multiple brands of equipment,partsand supplies.
Theultimate goalof this role is to function as acting Manager in the absence of the Sales Center Manager and successfully manage the daily operations of allfacetsof the Sales Centers.
Essential Duties/AccountabilitiesRepresent Baker as a leader in theindustryensuring maximum sales and profitability.
Interact with customers, outsidesalespeopleand vendors.
Supervise all functions of counter and telephone sales in a professionalmanner;including pre-lien information, warranty return items, laborclaimsand freight claims for missing or damaged equipment/supplies.
Schedule all incoming freight and order supplies for resale.
Schedule prompt and efficient delivery orders tocustomers;including the coordination of crane appointments for equipment.
Provideaccurateselling prices of equipment and supplies in Company software toensureproper margins.
Update,verifyand approve customer price exceptions.
Helpdetermineandmonitorinventory stock levels andassistin managing merchandising of salesshowroom.
Oversee vehicle maintenance,safetyand repairs.
Assistin training Sales Centerpersonnel,direct supervision of Warehouse personnel and function.
Assist Sales Center Managerswith all Company reports and reporting processes;assistin the supervision of customer credit limits, accountreceivablesand control of credit extensions.
Conduct him/herself in a professional and courteous manner in all aspects of interaction with contractors,customersand employees.
Assistin coordinating Center training and Company/Center events.
Adhere to all company safety protocols and procedures.
Utilize personal protective equipment (PPE) asrequired.
Report any safety hazards or incidentsimmediatelyto management.
Participate in regular safety training sessions and drills.
Ensure a clean and organized workspace to prevent accidents and injuries.
Follow all guidelines for the safe operation of equipment and vehicles.
Maintain a professional and safe demeanor during all customer and employee interactions.
Perform other duties as assigned.
QualificationsA high school diploma or equivalent, such as a General Education Development (GED) certificate, isrequired.
Equivalent professional experience may be considered in lieu of formal education.
A bachelor's degree in business or a related field is considered a plus.
Demonstrated experience with HVAC equipment in a wholesale distribution setting.
Background in sales, operations,purchasing, or inventory management is considered desirable.
Mechanical or technical experience is considered a plus.
Ability to manage multiple tasks in a dynamic, fast-paced environment.
Demonstrated interest in continuous learning, mentoring, and leadership.
Proficiencyin Microsoft Office or similar productivity tools.
Assistive technologies may be used to support this function.
SkillsStrong interpersonal skills with a focus on customer service, problem-solving, and relationship-building.
Excellent customer service mindset with the ability to develop long-term relationships.
Strong written and verbal communication skills.
Analytical aptitude with the ability to analyze and interpret data.
Creative problem-solving skills.
Ability to work independently and in a team environment.
Proactivelyseekscontinuous process and service improvements.
Ability to understand and communicate in English tocomply withsafety standards, training, policies, and procedures.
Physical Demands and Work EnvironmentThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
Required to move parts and equipment weighing up to 50 pounds.
Required to position self to access equipment by standing,sitting, orwalking, climbing, kneeling, crouching, or crawling.
Operates computer and telephone equipment for extended periods of time.
Visual acuity isrequiredto perform essential job functions such as reading labels, inspecting equipment,monitoringinventory, andoperatingmachinery.
Tasks may involve close vision, distance vision, color differentiation, peripheral awareness, depth perception, and visual focus.
Required tooperatewarehouseequipment suchas forklifts and pallet jacks
Theultimate goalof this role is to function as acting Manager in the absence of the Sales Center Manager and successfully manage the daily operations of allfacetsof the Sales Centers.
Essential Duties/AccountabilitiesRepresent Baker as a leader in theindustryensuring maximum sales and profitability.
Interact with customers, outsidesalespeopleand vendors.
Supervise all functions of counter and telephone sales in a professionalmanner;including pre-lien information, warranty return items, laborclaimsand freight claims for missing or damaged equipment/supplies.
Schedule all incoming freight and order supplies for resale.
Schedule prompt and efficient delivery orders tocustomers;including the coordination of crane appointments for equipment.
Provideaccurateselling prices of equipment and supplies in Company software toensureproper margins.
Update,verifyand approve customer price exceptions.
Helpdetermineandmonitorinventory stock levels andassistin managing merchandising of salesshowroom.
Oversee vehicle maintenance,safetyand repairs.
Assistin training Sales Centerpersonnel,direct supervision of Warehouse personnel and function.
Assist Sales Center Managerswith all Company reports and reporting processes;assistin the supervision of customer credit limits, accountreceivablesand control of credit extensions.
Conduct him/herself in a professional and courteous manner in all aspects of interaction with contractors,customersand employees.
Assistin coordinating Center training and Company/Center events.
Adhere to all company safety protocols and procedures.
Utilize personal protective equipment (PPE) asrequired.
Report any safety hazards or incidentsimmediatelyto management.
Participate in regular safety training sessions and drills.
Ensure a clean and organized workspace to prevent accidents and injuries.
Follow all guidelines for the safe operation of equipment and vehicles.
Maintain a professional and safe demeanor during all customer and employee interactions.
Perform other duties as assigned.
QualificationsA high school diploma or equivalent, such as a General Education Development (GED) certificate, isrequired.
Equivalent professional experience may be considered in lieu of formal education.
A bachelor's degree in business or a related field is considered a plus.
Demonstrated experience with HVAC equipment in a wholesale distribution setting.
Background in sales, operations,purchasing, or inventory management is considered desirable.
Mechanical or technical experience is considered a plus.
Ability to manage multiple tasks in a dynamic, fast-paced environment.
Demonstrated interest in continuous learning, mentoring, and leadership.
Proficiencyin Microsoft Office or similar productivity tools.
Assistive technologies may be used to support this function.
SkillsStrong interpersonal skills with a focus on customer service, problem-solving, and relationship-building.
Excellent customer service mindset with the ability to develop long-term relationships.
Strong written and verbal communication skills.
Analytical aptitude with the ability to analyze and interpret data.
Creative problem-solving skills.
Ability to work independently and in a team environment.
Proactivelyseekscontinuous process and service improvements.
Ability to understand and communicate in English tocomply withsafety standards, training, policies, and procedures.
Physical Demands and Work EnvironmentThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
Required to move parts and equipment weighing up to 50 pounds.
Required to position self to access equipment by standing,sitting, orwalking, climbing, kneeling, crouching, or crawling.
Operates computer and telephone equipment for extended periods of time.
Visual acuity isrequiredto perform essential job functions such as reading labels, inspecting equipment,monitoringinventory, andoperatingmachinery.
Tasks may involve close vision, distance vision, color differentiation, peripheral awareness, depth perception, and visual focus.
Required tooperatewarehouseequipment suchas forklifts and pallet jacks