VMI Tech

VMI Tech Applied Industrial Technologies tuition reimbursement, 401(k) United States, Massachusetts, Agawam 92 Herbert P Almgren Drive (Show on map) Apr 28, 2026 • Are you a proactive hands-on person looking to use your customer service skills to build customer loyalty? • Are you an ambitious, hard working individual interested in career growth? At Atlantic Fasteners, the Service Representative role has immediate impact on our field sales performance and in customer satisfaction. This is a wonderful opportunity for a strong customer service individual with good people skills, some knowledge of industrial products, and an interest in career growth.

Responsibilities:

As an Atlantic Fasteners Service Representative, you will perform a variety of duties including surveying customer sites, identify potential growth opportunities, and maintain stock areas. You'll join a tight-knit team serving loyal, brand new customers, and long-term customers. Use your strong customer service skills when interacting with customers at the field sales level. Partner with our Sales and operations team to provide first class service for our customers. This will grow our business at existing customers, develop new customers and meet or exceed monthly sales goals while increasing customer satisfaction. Map out, arrange, and organize customers shop locations to properly administer our vendor managed inventory programs. Communicate with customers to gain potential growth opportunities and product line expansion. Provide feedback and suggestions from customers to management and sales team. Take inventory at customer sites. Work from daily schedule, work orders, verbal and written instructions Maintain clean driving record

Requirements:

6 months+ proven customer service experience Accurate data entry skills, math & mechanical aptitude, basic reading skills Use of proper English grammar, written and verbal Able to travel out of town on a weekly basis Valid driver's license and clean driving record Ability to stand for extended periods of time, walk, bend and regular lifting of 50 lbs. or more Ability to pass a background check and drug test High school diploma or equivalent

Preferred:

Knowledge of industrial distribution products Desired characteristics: Ability to demonstrate teamwork, ambition, innovation, accuracy, integrity, and professionalism Desire and ability to quickly learn new processes and systems When you join the Applied team, you will enjoy: Base salary + bonus Comprehensive benefits package including health care, vision, & dental, 401(k) with company match Vacation & company holidays Tuition reimbursement Personalized training & development program Career development opportunities #LI-RB1 Founded in 1923, Applied Industrial Technologies (

NYSE:

AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise. Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.