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Project Intake and Lead Vetter
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Phoenix Technical Marketing
Cambridge, MA (In Person)
Full-Time
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Job Description
This is NOT your typical call center job. Our lead vetters are not responsible for sales or estimating but they are responsible for getting enough information from the prospect, so that our customers sales team can determine the relative value of the lead and whether its within their capabilities.
Lead vetters must be available to take calls and have professional, uninterrupted conversations during their working hours.
Must be able to speak to customers and use industry-appropriate technical terminology.
Must be able to effectively communicate to customers by phone and email.
Must be able to efficiently work in multiple softwares (CRM, Excel, Gmail).Must be able to collaborate with other members of our team.
Must be able to answer the phone and speak with prospects without any background interruptions.
Must have access to strong phone signal and internet connection.
Company DescriptionWe are a team of subject matter experts who serve a very niche customer base in the construction and industrial markets. We expect our team to work as hard as our customers and we treat every employee with the respect that they deserve, because every role at Phoenix requires technical aptitude and professionalism. recblid jaasceqxyzxsvdpl4rrp4qxjfwy1uj Not Specified
Lead vetters must be available to take calls and have professional, uninterrupted conversations during their working hours.
Responsibilities:
Answer phone calls on behalf of multiple customers who are fabrication shops, engineering firms, and construction service providers. Summarize information and enter into a CRM platform. Follow up with leads by phone and email.Requirements:
Must have experience in the fabrication/engineering/construction industry.Must be able to speak to customers and use industry-appropriate technical terminology.
Must be able to effectively communicate to customers by phone and email.
Must be able to efficiently work in multiple softwares (CRM, Excel, Gmail).Must be able to collaborate with other members of our team.
Must be able to answer the phone and speak with prospects without any background interruptions.
Must have access to strong phone signal and internet connection.
Company DescriptionWe are a team of subject matter experts who serve a very niche customer base in the construction and industrial markets. We expect our team to work as hard as our customers and we treat every employee with the respect that they deserve, because every role at Phoenix requires technical aptitude and professionalism. recblid jaasceqxyzxsvdpl4rrp4qxjfwy1uj Not Specified