Inside Sales Representative

Harvey Waste & Recycling has an opening for an Inside Sales Representative to join our team in New Bedford, MA.

Hours:

Monday through Friday - 8:00am to 5:00pm

Pay Rate:

$27.00 per hour plus commission incentive

Position Overview:

The Inside Sales /Broker Representative will be responsible for generating new business opportunities, maintaining customer relationships, and driving sales in our disposal and recycling services. The ideal candidate will have a passion for sales, a strong understanding of customer needs, and the ability to manage and grow a sales pipeline. This position requires excellent communication skills, the ability to negotiate effectively, and a customer-first mentality.

Key Responsibilities:

Sales Growth:

Prospect and generate new sales leads through phone calls, emails, and other communication channels.

Account Management :

Manage a portfolio of existing customer accounts, ensuring satisfaction and retention by addressing any concerns or service-related issues.

Brokerage Responsibilities:

Collaborate with vendors and third-party service providers to facilitate solutions and ensure the best possible pricing and service offerings for clients.

Client Engagement :

Establish rapport with clients to understand their waste and recycling needs, provide tailored service options, and close sales.

Market Knowledge:

Stay up to date on industry trends, competitor activity, and new product offerings in the waste disposal market.

Negotiation & Pricing:

Negotiate contracts and pricing with clients, ensuring competitiveness while maintaining company profitability.

Collaboration:

Work closely with other departments (e.g., operations, logistics) to ensure smooth service delivery and customer satisfaction.

Sales Reporting:

Maintain accurate records of sales activities, pipeline progress, and customer interactions in the CRM system.

Customer Support:

Respond to customer inquiries and issues in a timely and professional manner, providing top-tier support and service.

Qualifications:

2+ year of inside sales , account management , or broker experience, preferably in the waste management , recycling, or related industry. Strong communication and interpersonal skills with the ability to build and maintain relationships. Excellent negotiation and problem-solving skills. Self-motivated, goal-oriented, and driven to succeed in a sales environment. Ability to work independently as well as collaborate with a team. Proficiency in CRM software ( Salesforce ) and Microsoft Office Suite. Experience in the waste management or environmental services sector is a plus. Ability to multitask and prioritize effectively in a fast-paced environment. Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status. #ACOffice