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Inside Sales Representative Technical / Industrial Sales / Plus Incentive
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Plastixs
Shrewsbury, MA (In Person)
$62,400 Salary, Full-Time
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Job Description
Plastixs, LLC, a distributor and manufacturer of high quality, high value products for the plastics industry, and other industrial and commercial applications seeks a self-motivated Inside Sales Representative. The ideal candidate will possess technical and/or industrial sales experience, have experience with AI or a and or a keen interest in AI and how it can help business grow, and have the proven ability to work as a collaborative team player in a small and busy office environment. This position reports directly to the Sales Manager but will work extensively and collaboratively with engineering, production, and order-taking departments.
- Follow up on customer leads and source new sales through telephone, email, and website.
- Continually cultivate, build rapport and maintain positive, professional, and productive client relationships.
- Work diligently to understand customer needs and requirements through questioning techniques.
- Research accounts, identify key players and generate interest in products and services.
- Research, discover and implement methods to increase customer engagement.
- Analyze customer retention, attrition, and trends and identify complete requested reports regularly.
- Maintain accurately and expand database of prospects.
- Route qualified opportunities to the Sales Manager for further development and closure.
- Set and track sales targets.
- Close sales and achieve quarterly quotas.
- Assist customers by placing orders and quote projects.
- Follow up on leads and open quotes.
- Utilize AI in day-to-day activities to enhance business opportunities and enhance productivity.
- Assist in preparing monthly and quarterly sales forecasts.
- Coordinate and/or complete sales projects as needed.
- Assist in sales analysis and preparing sales reports.
- Perform other responsibilities as needed. Requirements
- BA/BS degree in Engineering, Business Administration, Marketing or equivalent experience.
- At least 3 years of experience in Industrial / Technical sales.
- Expertise with related software including HubSpot and Salesforce.com.
- Proven experience with QuickBooks is highly desirable.
- Experience with AI or keen interest in using AI to enhance productivity.
- Outstanding attention to detail and follow up skills.
- Excellent professional verbal and written communication skills.
- Personable with great customer service skills to interface with customers, vendors, sales, and engineering teams to ensure customer satisfaction and company profitability.
- Strong analytical skills with ability to work independently and manage time effectively.
- Driven and ambitious individual with a strong desire to succeed.