Inside Sales

As a dynamic and results-oriented Inside Sales Representative, you play a pivotal role in supporting our Outside Sales team and maintaining strong relationships with our valued customers. Your responsibilities include handling calls from dealers, providing product quotes, and ensuring order follow-up for our comprehensive product line including windows, doors, moldings, stairs and related products. Must demonstrate exceptional communication skills, meticulous attention to detail, and a genuine passion for surpassing customer expectations. If you thrive in a fast-paced environment and are driven to excel in sales, you are meant for the team. Essential Functions and Responsibilities Assist customers with quoting, pricing, writing up, coding and follow up of orders to make sales to new and established customers using order forms, promotional material, takeoffs and price catalogs. Act as a liaison for sales and service between customers and the company regarding pricing, quality, scheduling and shipping using effective communication skills. Negotiate with customers in order to obtain sales. Process orders for customers using order forms and effective sales techniques that leaves customer with a strong sense of satisfaction. Attend seminars and meetings to improve skills in the area of sales, products and the company mission using techniques such as interviewing and role playing effectively. Process pick-up/returns for customer credits Assist with other functions as assigned using skills acquired to complete the task at hand. I.e. Fax machine Daily, time should be spent on any office function that needs completion when time permits. Also involved with purchasing, Masonite - specials (displays/catalog). Required Education & Experience High School Diploma or Associate degree or equivalent years of business experience. 2-5 years of industry-related millwork experience. Proficiency in reading blueprints and developing estimates and quotes. Understanding of sales margins and markups. Exceptional communication, interpersonal, and customer service skills. Computer knowledge of PC's, ponderosa software Strong problem-solving abilities. Ability to multitask and prioritize tasks effectively.