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Senior Sales and Operations Coordinator

Job

NLX

Dundalk, MD (In Person)

$60,008 Salary, Full-Time

Posted 6 weeks ago (Updated 11 hours ago) • Actively hiring

Expires 6/22/2026

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Job Description

Senior Sales and Operations Coordinator
Senior Sales and Operations CoordinatorPosting Start Date:
4/8/26If you are currently an employee of Herc Rentals, please apply using this link: Herc Employee Career Portal (performancemanager4.successfactors/sfjobsearch?bplte\company=hercrental&\s.crb=1vzawZHP23EM4ncylkxJuws98oCREXt5QR31bzyGQAI=)Founded in 1965, Herc Rentals is one of the leading equipment rental suppliers in North America with 2025 total revenues reaching approximately $4.4 billion. Herc Rentals' parent company, known as Herc Holdings Inc., listed on the New York Stock Exchange on July 1, 2016, under the symbol "HRI." Herc Rentals serves customers through approximately 602 locations and has about 9,600 employees in North America as of December 31, 2025.Job PurposeThe Senior Sales and Operations Coordinator is the first person you see when you walk into a Herc Rentals branch or dial a Herc Rentals phone number. The ideal person for this role is energetic, eager to help, and hungry to learn and grow their career.

In this role you will learn to..
  • Take initiative and work autonomously
  • Manage a profit and loss statement
  • Effectively grow a diverse portfolio of customers
  • Manage a fleet inventory mix
  • Become a safety expert
  • Be an expert in the equipment rental industry
  • Be promoted and grow your career!
What you will do..
  • Proactively answer and resolve customer questions
  • Schedule delivery and pick up of equipment and become a trusted partner to the drivers and delivery vendors
  • Optimize routing of drivers by being a DOT Regulations expert
  • Aid and support the other coordinators at the branch
  • Be a trusted partner to the territory sales representatives
  • Manage a portfolio of customers
  • Maximize revenue through superior customer service on all existing orders
  • Finalize sales for both inbound and outbound calls
  • Provide customers with expert advice on the selection, operation and maintenance of all the various types of equipment
  • Generate, process, analyze and review the daily business reports
  • Support all team members
  • Build fluency with Fleet, Procurement, and daily dashboard and branch manager checklists
  • Act as local expert on Optimus and pricing practices
  • Assist others with Salesforce
  • Continue to open accounts and prescreen customers using eRequirements
  • High school or GED required, College Degree preferred
  • 2•4 year of relatable experience•Must be fluent in Rental Man•Fluent with On the Go use•Proficient in DOT Regulations and load securement guidelines•A valid driver's license with a clean driving recordSkills•Ability to drive and operate multiple types of vehicles and equipment•Ability to communicate with customers•Decision Making/Judgement•Initiative•Planning•Personal Organization•Adaptability/Flexibility•TeamworkReq #: 68201
Pay Range:
$28.85 per hourPlease be advised that the actual salary offered for any position is subject to the company's sole discretion and may be influenced by various factors, including but not limited to the candidate's qualifications, experience, location, and overall fit for the role.

Herc Rentals values its employees and provides excellent compensation and benefits packages which are not limited to the following.

Keeping you healthyMedical, Dental, and Vision CoverageLife and disability insuranceFlex spending and health savings accountsVirtual Health Visits24 Hour Nurse LineHealthy Pregnancy ProgramTobacco Cessation ProgramWeight Loss ProgramBuilding Your Financial Future401(k) plan with company matchEmployee Stock Purchase ProgramLife & Work HarmonyPaid Time Off (Holidays, Vacations, Sick Days)Paid parental leave.

Military leave & support for those in the National Guard and ReservesEmployee Assistance Program (EAP)Adoption Assistance Reimbursement ProgramTuition Reimbursement ProgramAuto & Home Insurance DiscountsProtecting You & Your FamilyCompany Paid Life InsuranceSupplemental Life InsuranceAccidental Death & Dismemberment InsuranceCompany Paid Disability InsuranceSupplemental Disability InsuranceGroup Legal PlanCritical Illness InsuranceAccident InsuranceHerc does not discriminate in employment based on the basis of race, creed, color, religion, sex, age, disability, national origin, marital status, sexual orientation, citizenship status, political affiliation, parental status, military service, or other non-merit factors.

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