Motorcycle Sales

Join Maine's most experienced and largest Harley-Davidson Dealer team! At L-A Harley-Davidson, motorcycle sales involves guiding customers through the entire buying journey, from initial greeting to final delivery, while meeting sales goals and promoting the Harley-Davidson lifestyle. The role emphasizes excellent customer service, product knowledge, and teamwork across dealership departments.

Key Responsibilities Customer Engagement :

Greet customers immediately, in a courteous and friendly manner, qualify their needs and wants, and build genuine relationships.

Sales Process Management :

Guide customers through a structured sales process, including presenting motorcycle features and benefits, conducting test rides, and assisting customers with their buying decisions.

Prospecting and Follow-up :

Enthusiastically follow up with all prospective and existing customers via phone, text, email, and social media, using a CRM system to track interactions and cultivate future sales.

Cross-Selling :

Introduce customers to other departments (Parts & Accessories, Service, Financing, Insurance, etc.) to ensure a seamless experience and while promoting value- added options.

Paperwork and Procedures :

Follow all procedures to complete paperwork accurately and in a timely manner, including sales documentation, pre-delivery inspections, and vehicle deliveries.

Dealership Environment :

Maintain the showroom and display of motorcycles in an appealing manner, remain alert and on the floor at all times, and handle customer inquiries according to dealership policy.

Training and Development :

Attend all required training sessions to stay current with sales techniques, product knowledge, and dealership offerings. Other tasks and duties as assigned

Required Qualifications and Skills Sales Experience :

Proven sales experience is often helpful but not required.

Communication Skills :

Excellent communication, interpersonal, and customer service skills are essential for engaging with a broad customer base.

Motorcycle Endorsement :

A valid driver's license with a motorcycle endorsement is often required or strongly preferred, as the job involves conducting test rides and moving motorcycles.

Attitude and Work Ethic :

A positive, self-motivated, results-driven, and approachable personality with a high energy level is necessary.

Product Knowledge :

A genuine passion for motorcycles and the Harley-Davidson lifestyle, with the ability to quickly learn and share knowledge about products, gear, and accessories.

Technical Aptitude :

Must be computer literate and proficient with basic software like Microsoft Office Suite. Knowledge and experience with CRM systems is a plus.

Physical Demands :

The ability to balance and handle a touring motorcycle and stand for extended periods is occasionally required.

Job Type:

Full-time Pay:

$40,000.00 - $90,000.00 per year

Benefits:

Dental insurance Employee discount Flexible schedule Health insurance Life insurance Paid time off Parental leave Referral program Vision insurance

Work Location:

In person